Business Operations Manager; Starlink

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Starlink Business Operations combines traditional planning and analysis with broader business decision-making and strategy, directly supporting the company’s leadership. Business Operations is embedded in daily operations, supporting both near‑term execution and long‑term planning. Team members are expected to analyze data and provide recommendations and to lead cross‑functional decision‑making and implementation of the recommendations. Starlink Business Operations is lean and dynamic, operating with a fluid structure that favors high agency.

We expect high performers to expand their scope across the program’s most critical bottlenecks.

• Own global S&OP (sales & operations planning) for specific hardware products to convert hardware into active, happy, paying customers
• Analyze key performance indicators, especially active subscribers,network utilization,produce-to-activate latency, inventory turnover, and hardware unit economics(CAC, payback period);includes developing complex S&OP models and decision‑making tools
• Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital
• Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with network engineering
• Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with hardware & manufacturing engineering
• Enable and accelerate go‑to‑market execution for products post‑licensing and certification to ensure zero‑latency deployment
• Identify initiatives for improvement of Starlink’s operational trajectory, including developing, tracking, and executing business initiatives with the company’s leadership

• Bachelor's Degree in engineering, mathematics, computer science, data science, physics, or business
• 4+ years of experience in engineering,manufacturing, product management,operations,FP&A, consulting, banking, or entrepreneurship
• 2+ years of experience in Excel or programming

• Evidence of exceptional ability, especially within an ambiguous environment
• Quantitative dual degree in engineering field andeconomicsorbusinessfield and/or equivalent professional experience
• Demonstrated success driving tangible impact/influencing within a broader organization
• Extreme sense of urgency and ownership; bias toward action and automation
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Strongproficiencyin SQL and Python; ability to handle large datasets independently
• Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
• Strong written and verbal communication skills, particularly with senior business leaders

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other the company locations, and events as needed

Pay Range:

Business Operations Manager: $ - $

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