Sr Product Manager - Technical, Ring and Blink Security & Privacy Product; ProdSec

Sr Product Manager - Technical, Ring and Blink Security & Privacy Product (Prod Sec)

Job :  |  Services LLC

Help millions of Ring and Blink customers securely access their accounts and devices — faster and with fewer frustrations. As a Product Manager – Technical on our Security & Privacy team, you’ll own the authentication and device transfer experiences that customers interact with every day. Our team designs trustful customer experiences, balancing protecting customer accounts and data with delivering effortless experiences.

• Own the lifecycle of Ring and Blink authentication flows (password + OTP) and device ownership transfer experiences. Define roadmap priorities, success criteria, and trade‑offs between security and customer experience.
• Evaluate existing strategies, challenge assumptions, and determine whether to improve current solutions or introduce new ones. Drive clarity where ambiguity exists.
• Partner with Engineering, Design, Legal, Security, Privacy, Customer Experience, and Operations teams to deliver the right solutions and align stakeholders on approach and priorities.
• Identify and design product improvements that reduce Customer Support call volume related to sign‑in, account creation, and device transfer.
• Define metrics and mechanisms to measure product health, adoption, and customer friction. Use data to prioritize and justify investment.
• Work with engineering teams to assess technical feasibility, understand system constraints, and ensure solutions scale. Partner with TPMs on delivery of emerging authentication programs.
• Take over in‑progress product definitions (e.g., deceased account holder device transfer) and drive them from concept to launch.
• Operate within the pioneering RBKS Builders model, leveraging AI tools to build prototypes, draft product/tech documentation, and accelerate development timelines.

Your primary focus is making sign‑in and device transfer work better for customers. You’ll analyze authentication data to spot friction points, run trade‑off discussions with engineers and designers, align with legal and privacy teams on sensitive flows, draft product requirements, and shape tech designs. You’ll build prototypes and accelerate engineering implementation, using AI tools such as Amazon Quick, Claude, Kiro, and Cursor to move faster from insight to decision to delivery.

The Prod Sec team sits at the intersection of product innovation and customer trust. It is a collaborative group of product and program managers who deliver the security and privacy features that millions of Ring and Blink customers rely on daily, from authentication flows to device ownership transfers to privacy controls. The team thrives on solving complex, cross‑functional challenges while balancing security requirements with seamless, delightful experiences.

It operates in an AI‑first environment, using tools like Amazon Quick, Claude, Kiro, and Cursor to accelerate everything from product discovery to engineering delivery.

• 5+ years of technical product or program management experience.
• Experience owning and driving roadmap strategy and definition.
• Experience with feature delivery and trade‑offs of a product.
• Experience representing and advocating for a variety of critical customers and stakeholders during executive‑level prioritization and planning.
• Experience working with cross‑functional teams (engineering, security, design, legal, customer support).

• Experience using analytical tools such as Tableau, Qlikview, Quick Sight.
• Experience building and driving adoption of new tools.
• Knowledge of security technology and concepts (Authentication, Authorization, Single sign‑on, Cryptography, etc.).
• 2+ years of software development experience.

Salary range:
USA, CA, Hawthorne –  –  USD annually
USA, WA, Bellevue –  –  USD annually

The base salary range for this position is listed above. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, dental, vision, prescription, Basic Life & AD&D insurance, supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.