Mobile Imaging Driver​/Patient Service Representative

Responsibilities

Artificial Intelligence;
Advanced Technology;
The very best in patient care. With decades of expertise, we are leading radiology forward. With dynamic cross‑training and advancement opportunities in a team‑focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Mobile Patient Service Representative
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

• Transports Mobile Mammography Coach to assigned locations within established time frames to ensure excellent customer service is provided
• Performs general maintenance checks on the vehicle including filling with gas, checking fluid levels, checking tire pressure and cleaning windows; promptly reporting any vehicle problems or maintenance issues to supervisor to ensure a safe vehicle
• At each location, you will conduct set‑up and tear down of the trailer
• Greet and register patients in a friendly and service‑oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co‑pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back‑office staff for timely and effective care of patients

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
• Able to thrive in a fast‑paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world‑class customer service

• High School Diploma or GED
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Experience providing exceptional customer service
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $26.00 - $28.00 per hour