Teller, Finance & Banking

About the Role

As the first point of contact for most clients, Tellers play a key role in delivering on the bank’s Breakthrough Client Service Standards. Under the guidance of the Branch Manager and Assistant Branch Manager, the Teller’s primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller also maintains and enhances client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

• Perform teller transactions and cash handling functions for clients with accuracy and confidentiality (deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.).
• Support daily branch integrity tasks such as balancing the ATM with double custody, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, and updating lobby rate sheets and brochures.
• Mitigate risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds.
• Interact with external and internal clients, anticipate needs, and provide proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Continuously deepen knowledge of Columbia Bank’s product and service offerings and stay current on changes, discussing and uncovering customer financial needs to identify and offer appropriate products and services.
• Support referral goals for the branch by focusing on and identifying basic bank products to refer to the appropriate business partner.

• High School Diploma or GED required.
• 1 year of previous banking or customer service experience preferred.
• Bilingual preferred.
• Demonstrates exceptional attention to detail and accuracy with numbers, written and verbal instructions.
• Shows willingness to build relationships with clients and bank associates.
• Able to learn and comply with all Bank policies, procedures, and systems.

Pay range: $18.00 – $22.00 per hour. The selected candidate’s rate will depend on job‑related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation. The primary location is 3557 SE Hawthorne Blvd, Portland, OR 97214, and the position requires working fully onsite.

Eligible associates receive a comprehensive benefits package, including medical, dental, vision, 401(k) with employer match, employee assistance, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Eligibility begins the first day of the month following the hire date for associates who work at least thirty hours weekly.

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristic. If you require an accommodation to complete the application or interview(s), please let us know by email: