Sr. Technical Program Manager, Ring​/Blink Devices team

Overview

The devices delivery org is looking for a seasoned Sr. Technical Program Manager to help our multi-site hardware/software development teams deliver complex Ring/Blink Home Security products for our customers. You will spearhead end-to-end HW/SW product development leveraging AI. Working closely with our global teams, you will plan and coordinate the execution of complex business needs while simultaneously keeping your team focused on meeting their commitments.

You will engage with highly experienced cross-disciplinary staff to transform concepts into products. Technical Program Managers must be capable of sorting through many competing priorities, defining processes that improve execution, championing engineering best practices, executing with agility, and succeeding in a complex and fast-paced environment. You will have true ownership of the product, presenting a unique opportunity to make a direct impact on Ring products and features.

If this challenge excites you, we d like to talk to you.

• Own end to end product development from concept all the way to launch.
• Ability to drive development via strategic AI integration, AI-powered automation.
• Collaborate closely with Business and Engineering to properly understand the business case and technical constraints.
• Work with remote and multi-site teams to deliver related system software components while managing the timelines to match hardware development and launch requirements.
• Stakeholder Management:
  Communicate regularly with C-suite on status, risks, and change control
• Where needed, improve processes for completeness and better efficiency
• Dive deep into the software/hardware technical details of a product and its respective feature KPI
• Proactively solve day-to-day challenges and exercise sound judgment

• Solving unique development problems with the team while maintaining the timelines to meet business goals.
• Leverage AI tool to drive efficiencies.

Product devices delivery organization is responsible for end to end Ring/Blink device development from concept to EOL.

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI s/SLA s used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment…