Sr Technical Program Manager, Ring SMB

Job :  |  Services LLC

Ring is seeking a Senior Technical Program Manager (Sr. TPM) to lead the development of SMB initiatives which includes Ring Appstore and customer improvements for Small and Medium Business.

In this role you will work closely with software, science, hardware, and product teams to deliver innovative product experiences to customers around the world.

Ideal candidates will have a technical background, be detail-oriented, possess strong communication skills, be proficient in orchestrating multisite development, and have excellent problem solving abilities. You will form program teams, breakdown complex initiatives into well-defined workflows, develop robust program plans, and drive schedules to ensure the timely completion of deliverables. You will assess risks, anticipate bottlenecks, balance business needs with technical constraints, reconcile tradeoffs, provide escalation management, and encourage measured risk taking to maximize customer and business benefits.

As a Sr. TPM, you will be the engine driving development activities, connecting global teams, and ensuring senior leaders are updated and aligned through regular business reviews.

We are seeking entrepreneurial individuals who thrive on solving complex problems in a dynamic environment.

• Leading global teams through the product development lifecycle from concept through market launch.
• Formulating program plans that balance business needs, technical risks, product performance, schedule constraints, costs, and resource availability.
• Driving engineering program execution, reconciling technical trade-offs, resolving blocking issues, and tracking and reporting status.
• Leveraging program management and software development best practices to drive results.
• Facilitating effective team collaboration and communication across organizations and geographies.
• Reconciling commitments and gaining alignment across multiple teams with competing priorities.

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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