Software Development Engineer, CS Tools

Description

Ring is looking for a Software Development Engineer to join the AI transformation of the Customer Supporting activities. We are open to hiring this person in Hawthorne.

The ideal candidate will be curious, creative, goal‑oriented, and excited to support other internal team members. You take ownership of your work and are passionate about software quality, consistency, maintainability, performance, and security. You will own the maintenance, design, development, and delivery of multiple tools and cloud services that support our customer support team and engineers, and have the opportunity to contribute to customer service tools on a growing team.

• Design, create, and update functionality for the tools, systems, software, and sites that provide AI automation for Customer Supporting activities.
• Identify opportunities to improve the user experience on platforms used by customers, as well as increase efficiency and informational flow.
• Engage internal teams (CS, Engineering, QA, Product, Marketing, HR, etc.) and external stakeholders for implementing features.

• 3+ years of non‑internship professional software development experience.
• 2+ years of non‑internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• 1+ year of software development engineer or related occupational experience.
• 1+ year of designing and developing large‑scale, multi‑tiered, multi‑threaded, embedded or distributed software applications, tools, systems, and services using C#, C++, Java, or Perl.
• 1+ year of Object Oriented Design experience.
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
• Experience programming with at least one software programming language.

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
• Bachelor's degree in computer science or equivalent.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Base salary range: $ – $ USD annually. Your package will include sign‑on payments and restricted stock units (RSUs). Additional benefits include health insurance (medical, dental, vision, prescription, basic life & AD&D, supplemental life plans), Employee Assistance Program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave.