Crisis Support Specialist

Schedule Options: 7a-3pm OR 3pm-11pm OR 11pm-7am | Rotating days (not swing shift) with alternating weekends and holidays.

Final date to receive applications:
Thursday, February 26th, 2026 at 7:00am CDT.

Position:
Crisis Support Specialist

Location:

Hays, Kansas

Pay: from $17.61 per hour (shift differentials available—earn $1-3 more per hour) | $500 SIGN-ON BONUS.

Job Type: Full-time | In-person

Tentative

Start Date:

April 7th, 2026

Be a part of history. High Plains Mental Health Center is expanding our crisis services and we want YOU to join our crisis team!

As a Crisis Support Specialist, you'll be the backbone of day-to-day operations, ensuring smooth, safe, and compassionate service delivery.

You will work closely with clinicians, therapists, and crisis responders to provide direct support to patients.

If you're ready for a rewarding opportunity, and want to be supported by an organization that stands by its mission of being Here for You, this is your chance. APPLY TODAY!

• Answer phones and triage calls, welcoming and supporting individuals in crisis with empathy and professionalism.
• Monitor the Mobile Crisis Response (MCR) team in accordance with safety and communication protocols.
• Monitor the MCR team’s location and safety while they are in the community.
• Assist with patient admissions, including basic triage documentation and release forms.
• Manage schedules: new appointments, rescheduling, cancellations, and back filling time slots.
• Facilitate communication between staff, clients, and external providers.
• Maintain and organize patient records: scanning, indexing, securely filing, etc.
• Support the patient discharge process to ensure proper continuity of care.
• Follow strict confidentiality and safety guidelines.
• Participate in ongoing training, including de‑escalation, trauma‑informed care, and emergency response.

This is a fast-paced role that requires both compassion and composure—ideal for those who thrive in supportive, people‑centered environments.

At High Plains Mental Health Center, we’re here for you not only for the individuals and communities we serve, but for every member of our team. Our mission drives everything we do, and that includes supporting our employees with the same compassion, dedication, and care we offer our clients.

When you join us, you become part of a purpose‑driven organization where your work has a real impact. You’ll provide critical mental health services to those who need them most, while being part of a team that values your expertise, supports your well‑being, and invests in your professional growth through continuous learning and career advancement opportunities.

• Competitive Pay: from $17.61 per hour (earn $1-3 more per hour with shift differentials)
• Comprehensive Benefits Package:
• Excellent Health, Dental, & Vision Insurance
• Life Insurance
• Paid Time Off & Extended Illness Time
• 403(b) Plan
• KPERS Retirement Plan
• Supplemental Benefits
• HSA & FSA
• Holiday pay (8 hours holiday pay in addition to any hours worked; our Center recognizes 7 holidays)
• Scholarship, work‑study, & internship opportunities for employees
• $500 SIGN‑ON BONUS (awarded after successful completion of 90‑day orientation)
• And more!

• At least 18 years old.
• High school diploma or GED required; additional training or education in healthcare, psychology, or human services is a big plus!
• Proficiency with technology, including basic computer skills, printers, scanners, and multi‑line phones.
• Strong interpersonal skills with a calm, professional demeanor in high‑pressure environments.
• Physically & mentally capable of managing crisis situations and emergency response scenarios.
• Pass required background checks (KBI and KDADS).
• Comply with TB testing and health screening protocols.
• Submit a medical clearance confirming fitness to perform job duties or note accommodations if needed.
• Pass a pre‑employment drug screening; may be subject to random drug screening.

If you are interested in this position, please submit your application through the Kansas Works website by the Final date to receive applications stated above. For more information, visit the official job posting.