Community Engagement Specialist

Girl Scouts Vision & Mission

Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.

Position Summary

The Community Engagement Specialist is responsible for achieving Girl Scouts of Kansas Heartland’s overall membership, participation, and retention goals for adults and girls while utilizing a community-based, relationship-focused mindset.

Essential Duties & Responsibilities

• Participate in community events such as festivals, fairs, and other opportunities to raise awareness of Girl Scouts.
• Cultivate relationships with schools, educators, organizations, corporations, faith-based institutions, program partners, and other community constituents to invite families to learn more about Girl Scouts.
• Design and facilitate programming that provides opportunities for prospective members to explore and current members to participate in high-quality, progressive experiences incorporating the Girl Scout processes (girl-led, learning by doing, cooperative learning + supportive adult relationships) and delivers our core commitment to girls.
• Guide prospective girl and adult members through the membership decision in person and via phone calls, emails, and other communications. Coordinate placement of girl members into available troop or program opportunities and adult members into open volunteer roles.
• Support all areas of girl and volunteer participation within assigned geographic area, including events hosted by council, volunteers, or partners, troop formation, volunteer training and support, and implementation of the product program.
• Utilize data for strategic discussions and decision-making for successful recruitment, participation, support, and retention of girls and volunteers.
• Performs other duties as assigned.

Skills & Qualifications

• Strong customer service skills
• Ability to take ownership and responsibility for all performance related goals
• Organized and able to manage multiple tasks and projects
• Excellent communication and interpersonal skills – oral and written
• Comfortable leading and speaking to small and large groups of youth and/or adults
• Effectively communicate the value proposition, benefits, and outcomes of Girl Scouts to a variety of stakeholders
• Adept at conflict resolution and problem solving;
  Demonstrates resilience and composure when encountering disinterest and resistance.
• Technical computer skills including Microsoft Office (Word, Excel, Outlook), Salesforce, social networking and ability to learn council-specific online systems
• Cultural sensitivity
• Fluent in the English language required;
  Bilingual fluency in Spanish preferred (able it understand, speak, and read/write)

Hours/Travel

• At least 40 hours per week comprised of regular workweek daytime hours with two or more evenings per week and two or more weekends per month.
• Regular day or evening travel within assigned regional territory and occasional day or overnight travel throughout Kansas.

Credentials, Licenses, or Designations

• Valid Kansas driver’s license, must be able to rent a vehicle, and have access to reliable transportation.
• Proof of auto insurance and ability to meet criteria for Girl Scouts’ auto insurance.
• Ability to obtain and retain First Aid, CPR, & AED certification

Additional Organizational Requirements

• Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA, meeting all background check requirements.
• Possess a positive attitude with strong work ethic, integrity and honesty, ability to be flexible, adaptable, and thrive in an ever-changing, fast-paced environment.
• Develop and maintain sensitivity to diversity in the workplace. Behave in ways that demonstrate respectful treatment of other employees, volunteers, and youth. Practice pluralism and be inclusive.
• Proactively contribute to Girl Scouts of Kansas Heartland’s success by sharing relevant information, encouraging open dialogue, respecting others, supporting collaboration, encouraging ongoing self-assessment and supporting new ideas and ways for achieving goals and objectives.

Physical Requirements and Working Conditions

• This role…