Multilingual Family Support Advocate - Hays KS

Position:Multilingual Family Support Advocate - Hays KS

Location: Hays, KS

Job :578

# of Openings:1

Family Support Advocate
Date: 7/8/2026

Reports to:

Community Services Director Department:
Community Services
Classification:
Full-time 12 Month Status:
Non-Exempt

Position Summary:

The Family Support Advocate engages families and community members through various NEK-CAP,
Inc. services using a strengths-based, whole-family approach. Qualified individuals will be responsible for
completing program applications, providing service coordination, understanding and providing
information about local resources, documenting services and program data, and maintaining community
connections for local resources. This position will serve multiple counties in our service area as assigned
by the program director. Work is performed under the supervision of the Community Services Director
and reviewed through regular supervision, reports, and program achievements.
Essential Functions
Program Support

• Complete intake application process with applicants started through online pre-applications,
referrals, and phone calls. Provide support during intakes for service coordination needs such as
follow-up meetings, referrals, and documentation.

• Determine service eligibility based on program policies and income requirements

• Review family data form for returning participants to ensure demographic and income
information is accurate to meet program eligibility guidelines and data accuracy needs.

• Review strengths assessment and create family goal plan with program participants to identify
family strengths, needs and goals to encourage positive family outcomes.

• Refer customers to community resources for appropriate services based on needs such as
employment assistance, housing assistance, legal aid, medical treatment, or financial assistance
and counseling, mental health or addiction services, domestic violence providers, and educational
providers.

• Encourage ongoing communication and follow-up appointments to improve skill building and
communication of strengths, barriers, and success towards goals.

• Facilitate or assist with Filling the Gap or other potential food distribution programs as assigned
to meet local needs for food security.

• Report child or adult abuse/neglect/exploitation as needed, communicate concerns with program
director and document in file.
Community Engagement & Collaboration

• Participate in local and regional community groups that address services, local needs, community
planning, and resources.

• Participate in community events including but not limited to resource fairs, health fairs, awareness
events, or other events as identified to increase the awareness of NEK-CAP, Inc.’s programs and
services available as they tie to events and county needs.

• Serve on policy-making committees, assist in community development strategies, and assist client
groups by advocating for solutions to poverty and its causes and conditions.

• Develop strategies for improving coordination and collaboration with human service providers,
health care providers, emergency management, educational institutions, business and faith-based
organizations across service area.

• Represent and advocate for the agency to public/private organizations and community networking
meetings (formal and informal). This may include public speaking as assigned by the Community
Services Director.

• Facilitate or assist with Poverty Simulation and/or REALL simulations as scheduled by
community groups. Promote simulations to local groups to increase awareness of poverty.

• Attend community and agency meetings including focus groups for Community Needs
Assessment and Strategic Planning as assigned to advocate for family, community, and agency
needs and best practices.

• Understand Federal, state, and local standards as they apply to CSBG and other programs or
grants utilized for services.
Data Analysis & Reporting
Provide regular reports to director on community meetings, activities, goals,
outcomes and potential impacts.

• Report any suspected child/adult abuse or neglect to appropriate authorities.

• Document contacts, intakes, and ongoing services in agency database to capture program
informatio…