Accounts Receivable & Billing Assistant

Benefits

• Paid time off
• Opportunity for advancement
• Bonus based on performance

Virtuoso Criminal and DUI Lawyers is seeking a reliable, organized, and detail-oriented Accounts Receivable & Billing Assistant to join our team in Hayward.

This is an entry-level position
, and we are willing to train the right candidate. Prior accounting, billing, or law firm experience is welcome but not required
. The ideal candidate is comfortable working with numbers, communicating professionally with clients, staying organized, and following through on outstanding balances.

• Prepare and process client invoices and billing statements
• Post and record client payments accurately
• Monitor accounts receivable and identify outstanding balances
• Contact clients by phone regarding overdue balances and outstanding payments
• Follow up with clients regarding payment arrangements and payment plans
• Process credit card and electronic payments
• Assist with account reconciliations and maintaining accurate billing records
• Maintain and update client account information
• Prepare accounts receivable reports and aging reports
• Communicate with attorneys, paralegals, and other staff regarding client balances and billing issues
• Respond to client questions regarding invoices, payments, and account balances
• Assist with other billing and administrative duties as needed

• High school diploma or equivalent required
• Previous billing, accounts receivable, bookkeeping, accounting, or office experience is a plus, but not required
• Law firm experience is a plus, but not required
• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Professional and confident communication skills
• Comfortable speaking with clients regarding payments and outstanding balances
• Ability to handle sensitive financial information with discretion
• Comfortable making collection calls and following up consistently
• Ability to work independently while also being a team player
• Basic computer skills and ability to learn new software
• Spanish-speaking ability is preferred but not required

We are looking for someone who is organized, dependable, persistent, and comfortable communicating with people
. The right candidate does not need to know everything about billing or accounts receivable on day one. We will provide training, but we expect the person in this role to be willing to learn, take initiative, and follow through.