Court Supervisor; Family Job Hayward area,California USA,Administrative/Clerical

Position: Court Supervisor (Family)

Salary Range: $95,180.80 – $

Position:
Court Supervisor (Family Division, Hayward Hall of Justice)

Under general direction, the Court Supervisor supervises courtroom and/or legal document processing operations within the Family Division; plans, organizes, and supervises the work of legal processing assistants and/or courtroom clerks; performs related duties as assigned. The Court Supervisor reports to the Division Chief and directly works with judicial staff, directing the work, supervision, and evaluation of the legal processing and/or courtroom support staff.

Responsibilities

Supervises daily courtroom, legal document processing operations and/or other specialized functions within the court division; establishes work priorities, provides direction and makes decisions on difficult and complex problems dealing with a variety of operations within a division; may coordinate courtroom, legal processing operations staffing coverage; and may assign court attendants to appropriate court departments, including arranging per diem services to cover court proceedings.

Participates in the hiring process of new employees in a division; trains employees in work procedures, document processing and courtroom operations; evaluates employees’ work performance; approves leave requests and timesheets for regular, contract, and per diem employees; prioritizes and schedules work; and coordinates workflow and cross training.

Resolves technical and procedural problems; answers complex and difficult procedural questions related to legal document processing and courtroom operations; advises attorneys and the general public regarding the status of legal cases and provides procedural information; and applies court policies to resolve issues arising from service to the public.

Ensures high customer service provided by employees to include timely response to requests for information and documents from internal and external customers.

Prepares and maintains a variety of administrative, judicial, work status, narrative and statistical reports.

Monitors relevant legislation and determines the effect on courtroom, administrative and operational procedures; and acts as liaison with other courts, local and statewide organizations, and agencies.

Develops and implements procedures and work methods related to the work of the assigned section; makes recommendations for improvements in providing services; and assists in the formulation of procedures and training materials.

Sets up and determines the methodology to be used in maintaining filing and record‑keeping systems; assists in the development and implementation of automated systems; and oversees maintenance of evidence and exhibits.

Performs special projects and/or acts as representative for a variety of administrative and operational programs such as safety or security.

May perform back‑up duties in the absence of subordinate employees, including Court Attendants, Courtroom Clerks, Legal Processing Assistants and/or Legal Processing Specialists.

May act on behalf of immediate supervisor in manager's absence.

Performs other related duties as assigned.

Minimum Qualifications

Option I –

Experience:

The equivalent of four years of full‑time administrative and/or specialized clerical experience in the Superior Court of California, County of Alameda service. Experience as a lead worker is desirable.
Option II –

Education:

Possession of an Associate's degree or completion of two years from an accredited college or university with major coursework in business administration, criminal justice, psychology, public administration or social science. The equivalent of one year of full‑time experience as a lead worker in a business, court or legal environment can substitute for one year of the required education. Plus the equivalent of two years of full‑time lead worker experience in a business, court or legal environment.

Knowledge of California codes, ordinances, laws, regulations, procedures and policies; legal document processing and courtroom operations, timetables, jurisdiction and courtroom practices and procedures, operations and services; documents and terminology related to civil, small claims,…