Academic Administrative Support; ASA II

Salary And Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,565.00 per month to $4,346.00 per month (Step 1 to Step 11).
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Administrative Support Assistant II

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

This position provides reception, clerical, and administrative support to College of Science faculty, staff, students, and visitors. The position supports the administrative and operational needs of assigned departments, programs, and initiatives within the College of Science and collaborates with other university offices, including the College of Science Office, Facilities, the Registrar, Enrollment Management, Human Resources, Hubs and/or Departments, and other campus administrative units.

Working independently under the general guidance of an assigned Analyst and appropriate administrator, the incumbent coordinates with department chairs, other College staff, and College leadership to ensure the efficient delivery of administrative services. Assignments are determined by the operational needs of the College of Science and may change over time while remaining consistent with the Administrative Support Assistant II classification.

• Serves as the primary point of contact for students, faculty, staff, and visitors by providing information, resolving routine questions, and facilitating access to College and University resources, services, and processes. Supports faculty with administrative processes, including course administration, student records, scheduling, and other departmental operations. Reviews, processes, and routes forms and documentation in accordance with University policies and procedures. Communicates with students, faculty, staff, and campus partners to ensure timely and accurate completion of administrative processes.
• Supports the day-to-day administrative operations of assigned administrative units to ensure efficient, effective, and compliant business operations. Coordinates administrative processes, maintains departmental records, prepares correspondence and reports, manages departmental communications, and provides operational support for meetings, events, faculty recruitment, and other departmental initiatives. Coordinates with College and University offices to facilitate administrative processes and ensure continuity of operations.
• Develops and maintains collaborative working relationships with College and University offices to facilitate administrative processes, coordinate services, and support the effective operation of assigned administrative units. Provides cross-coverage and administrative support for College of Science operations to ensure continuity of services. Performs other duties consistent with the Administrative Support Assistant II classification as assigned.

Entry to this classification requires fundamental written and oral communication skills, including a…