Academic Administrative Coordinator; Administrative Support Coordinator II

Job no: 562333
Work type: Staff
Location: East Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,367.00 per month to $5,430.00 permonth (Step 1 - Step 12).

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note:
Review of applications will begin on October 13, 2026.

The Academic Administrative Coordinator provides comprehensive administrative support for academic departments within the Graduate School of Education. The position works closely with department chairs, faculty, staff, students, and other university offices to support academic programs and day-to-day departmental operations.

Primary areas of responsibility include student and faculty administrative support, course scheduling and faculty workload coordination, faculty appointments and payroll-related processes, scholarship administration, and general departmental support. The position works with a high degree of independence and is expected to exercise sound judgment, maintain confidentiality, manage competing priorities, and identify opportunities to improve administrative processes.

Responsibilities

Administrative and Student Support

• Provide administrative support and respond to questions from students, faculty, staff, and university administrators.
• Assist students and faculty with enrollment, registration, academic records, and other routine academic procedures.
• Interpret and communicate applicable university policies, procedures, and academic requirements.
• Serve as a liaison between the academic departments and other university offices.
• Maintain accurate and organized departmental records.
• Identify and implement improvements to administrative processes and procedures.
• Perform other administrative duties as assigned.

Course Scheduling and Faculty Workload

• Coordinate and maintain academic course schedules for assigned departments.
• Track and maintain faculty workload and assigned-time information, ensuring consistency with course schedules and applicable policies.
• Review scheduling and workload information for accuracy, identify discrepancies, and coordinate corrections with department chairs and appropriate university offices.
• Coordinate enrollment, classroom, and other course scheduling needs.
• Prepare enrollment, admissions, workload, and related reports to support departmental planning and decision-making.
• Support graduate…