Enrollment & Eligibility Specialist- Hayward​/ Oakland​/ Emeryville​/ Berkeley

Position Summary

Join the YMCA of the East Bay and make a meaningful impact on families and children in our community! Under the supervision of the ERSEA Manager, the ERSEA Specialist manages Enrollment, Recruitment, Selection, Eligibility, and Attendance (ERSEA) for Early Childhood Initiatives (ECI). You’ll ensure compliance with Head Start/Early Head Start Performance Standards, California Department of Education funding requirements, and all applicable childcare regulations, helping us deliver high-quality, equitable programs for the families we serve.

The position is based in Berkeley and supports ECI sites across Areas 1 and 2, including Hayward, Oakland, Emeryville, and Berkeley.

• Medical, Dental, and Vision Insurance – Full-time employees are eligible for heavily subsidized coverage with several plan options.
• Basic Life and AD&D Insurance, with options for Voluntary Life and AD&D coverage.
• Flexible Spending Accounts (FSA) for health and dependent care expenses.
• Long-Term Disability Insurance for added financial protection.
• Employee Assistance and Wellness Programs to support mental health and work-life balance.
• Commuter Benefitsavailablefor eligible employees.
• 12 Designated Holidays.
• Paid Time Off for vacation and sick leave.
• Professional Development Opportunities and ongoing training to support your career growth.
• YMCA Membership Benefits and discounts on programs for you and your family.

• Knowledge of State and Federal programs - CDE Title V regulations, Head Start performance standards, and eligibility determination.
• 2+ years administrative or customer service management experience, ideally in programs serving low-income, diverse populations.
• Bilingual (Spanish/English) desired.
• BA/BS in Administration, Early Childhood Education, Child Development, Social Services, or related field preferred.
• Advanced computer skills (databases, spreadsheets, word processing).
• Strong problem-solving, communication, and training abilities.
• Valid California driver’s license, proof of auto insurance, criminal background clearance, and TB/immunization compliance.

• Develop and strengthen ERSEA systems, policies, and procedures.
• Monitor and ensure compliance with local, state, and federal regulations.
• Review, audit, and process applications for accuracy and eligibility.
• Maintain attendance tracking systems, generate reports, and recommend solutions to improve performance.
• Provide guidance, training, and support to staff, partners, and community members.
• Represent the YMCA at community outreach events to recruit and engage families.
• Assist in internal and external audits, self-assessments, and special projects.
• Ensure confidentiality and security of ERSEA data.

• Primarily office-based with regular use of computer and phone.
• Occasional lifting/moving of up to 10 pounds.
• Reasonable accommodations provided for individuals with disabilities.