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Customer Experience Captain: Retail Leader
Job in
Hayward, Alameda County, California, 94557, USA
Listed on 2026-07-01
Listing for:
Macy's
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Macy's in Hayward is looking for an 'At Your Service Captain' who excels in customer satisfaction and problem-solving. You will lead your team to enhance the customer experience through various initiatives and operational tasks.
This role includes responsibilities such as advocating for customers, maintaining high service standards, and training colleagues on vital technologies. Regular attendance and flexible hours are required. Competitive pay and benefits are offered.
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