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Area Coordinator (SSP II

Job in Hayward, Alameda County, California, 94557, USA
Listing for: California State University - East Bay
Full Time position
Listed on 2026-08-03
Job specializations:
  • Education / Teaching
    Education Administration, University Professor
Salary/Wage Range or Industry Benchmark: 5083 - 7228 USD Monthly USD 5083.00 7228.00 MONTH
Job Description & How to Apply Below
Position: Area Coordinator (SSP II)

Salary And Benefits

Salary Range: $5,083.00 per month to $7,228.00 per month.

Salary And Benefits

Salary Range: $5,083.00 per month to $7,228.00 per month.
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,083.00 per month to $5,500.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Classification

Student Services Professional II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About The Position

Serving as a student-facing member of the Division of Student Affairs, the work of the Area Coordinator (AC) is structured to support the Mission, Vision, Values and Strategic Priorities of the university. Employed by the Department of University Housing and Residence Life (UHRL), the AC is a full-time, 12-month live-in professional staff member. The AC is supervised by the Associate Director of Residence Life but also receives director and support from the Assistant Director or Residence Life.

AC's at Cal State East Bay are expected to initiate "high-touch" front-line interaction with students as they develop formal and informal relationships. They are expected to build communities that focus on student learning and development, support student needs, and inclusivity for all students. AC's provide direct oversight for their designated residential area and supervise a student staff team. This position does not conform to a standard 9-5 work day and requires the individual to work evenings and weekends to best meet the needs of the community.

The AC is responsible for the following areas in their specific residential community: case management centering around student support, crisis management, student conduct, supervision and leadership, curriculum implementation and supporting student success. In addition, the AC assists in the overall development and implementation of University Housing and Residence Life programs and services. The duties of the AC may vary from area to area depending on a number of factors (skill set of the AC, number of supervises, level of autonomy of residents, size/condition of buildings, nature of floor communities, etc.)

but the following covers the general expectations of the position.

This position has been identified to have significant responsibility for student and campus activities, and will be required to function as a Campus Security Authority (CSA) under the Clery Act. In accordance with CSU Executive Order 1107, Implementation of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the incumbent will be responsible for reporting allegations of Clery Act crimes to the University Police Department and/or the University Clery Director.

Responsibilities

Of The CSA Include
  • Report all alleged Clery Act Crimes in a timely manner Report any alleged Clery Act Crimes that are reported to the incumbent using the online CSA Reporting Form.
  • Complete annual training requirement.
Case Management and Student Conduct
  • Serve as a case manager to assess and address student concerns and crisis situations.
  • Serve in the professional on-call rotation. This position requires working variable hours, including late night and weekend hours.
  • Ensure the safety and security of all members of the residential community.
  • Provide coordinated support for students in need as advised by the university's Care Team.
  • Supports emergency and crisis needs that may arise on either department or campus level, inclusive of any protocol activation including the Emergency Operation Center.
  • Provide support and resources to residents experiencing academic difficulties and/or personal challenges in areas such as: interpersonal relationships, food insecurity, housing insecurity, identity development, adjusting to college, etc. As needed, the AC will refer students to appropriate university and/or community resources.
  • Respond to…
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