International Student Advisor (SSP III

Apply now Job no: 560021
Work type: Staff
Location: East Bay
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Salary Range: $5,540.00 per month to $7,893.00 permonth.
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,540.00 per month to $6,716.00 permonth.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Cal State East Bay s beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Please Note:

Review of applications will begin on August 26, 2026.

Manage federal SEVIS reporting requirements on behalf of CSUEB (i.e. communication with the Department of Homeland Security about the F-1 students admitted to and attending CSUEB). Assist international students (F-1) to understand the complex nature of the legal status in the U.S. vis‑à‑vis federal regulations and university academic policies and procedures. Assist international students to obtain immigration benefits such as curricular practical training & optional practical training.

Development and implementation of on-going services such as orientation, immigration workshops, and other non-immigration focused programs. Serve as a liaison for CIE and provide customer service. Assistance with international recruitment efforts, as needed.

F-1 Student Advising

• Serve as a Designated School Official (DSO) for F-1 student program.
• Provide student-centered guidance and advice to international students in person, via phone, online, and other modes.
• Review and process F-1 related student requests that include but not limited to employment, program extensions, travel signatures, reduced course loads, health insurance and more.
• Ensure up to date, clear, and accurate information on all materials, print, digital, and website related to F-1 requests
• Monitor and track updates via NAFSA, the CSU ISSS, and other networks.
• Review and update student request processes and work with appropriate departments, such as IT, to resolve any tech related issues.

• Track, meet, and follow SEVIS reporting requirements.
• Maintain accurate F-1 student SEVIS records in all systems in use and ensure accurate digital/physical records.
• Provide follow-up with F-1 students approaching key dates and deadlines.
• Communicate with SEVIS Help Desk to correct data errors.
• Support Recertification and other DSO related requests.

• Oversee and ensure compliance of F-1 insurance coverage and benefits for F-1 and J-1 students in Center for International Education.
• Maintain database for international students and ensure accuracy of student lists.
• Ensure accurate information across all student communication platforms (online, messages, print, etc.).
• Troubleshoot health insurance related issues from payment collection to internal setups.
• Coordinate and present international student health insurance…