International Student Advisor (SSP III

Salary and Benefits

Salary Range: $5,540.00 per month to $7,893.00 per month. PLEASE

NOTE:

The starting salary placement depends on qualification sand experience and is anticipated to be in the range of $5,540.00per month to $6,716.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b),dependent and health care reimbursement accounts, life insurance,vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Student Services Professional III

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers anideal setting for teaching and learning and yet easy access to themany cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and asignificant presence online.

Founded in 1957, Cal State East Bay isone of 23 universities of the California State University system(CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning,diversity, and sustainability.

Please Note:

Review of applications will begin on August 26,2026.

Manage federal SEVIS reporting requirements on behalf of CSUEB(i.e. communication with the Department of Homeland Security aboutthe F-1 students admitted to and attending CSUEB). Assistinternational students (F-1) to understand the complex nature ofthe legal status in the U.S. vis‑‑‑?? Development and implementation of on-going services such as orientation,immigration workshops, and other non-immigration focused programs.

Serve as a liaison for CIE and provide customer service. Assistance with international recruitment efforts, as needed.

• Serve as a Designated School Official (DSO) for F-1 studentprogram.
• Provide student-centered guidance and advice to internationalstudents in person, via phone, online, and other modes.
• Review and process F-1 related student requests that include but not limited to employment, program extensions, travel signatures, reduced course loads, health insurance and more.
• Ensure up to date, clear, and accurate information on all materials, print, digital, and website related to F-1 requests
• Monitor and track updates via NAFSA, the CSU ISSS, and othernetworks.
• Review and update student request processes and work with appropriate departments, such as IT, to resolve any tech related issues.

• Track, meet, and follow SEVIS reporting requirements.
• Maintain accurate F-1 student SEVIS records in all systems inuse and ensure accurate digital/physical records.
• Provide follow-up with F-1 students approaching key dates and deadlines.
• Communicate with SEVIS Help Desk to correct data errors.
• Support Recertification and other DSO related requests.

• Oversee and ensure compliance of F-1 insurance coverage and benefits for F-1 and J-1 students in Center for International Education.
• Maintain database for international students and ensure accuracy of student lists.
• Ensure accurate information across all student communicationplatforms (online, messages, print, etc.).
• Troubleshoot health insurance related issues from paymentcollection to internal setups.
• Coordinate and present international student health insurance requirements to students and include key stakeholders.
• Support other international student service initiativesdeveloped by CIE.

• Support and review the accurate collection of required documents for initial I-20 issuance and provide guidance onpre-arrival materials and communication.
• Support the analysis of current immigration statuses anddocumentary needs.
• Communicate with International Admissions, Global Academy, andother parties on topics related to the issuance of legal documents and our document collection.
• Advise Visiting Student Program on immigration, academics, andother topics.

• Assist with recruitment of international students. Includecampus personnel and other departments as necessary.
• Create and submit reports to the Director as needed.
• Support new initiatives.

• Thorough knowledge of the principles of individual and groupbehavior.
• General knowledge of the principles, practices and trends ofthe Student Services field as well as general knowledge of the policies, procedures and practices of the program area to whichassigned.
• General knowledge of individual counseling techniques.
• General knowledge, or the ability to rapidly acquire…