Assistant Area Coordinator (Temporary

Salary and Benefits

Salary Range: $4,482.00 per month to $6,342.00 per month.
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,482.00 per month to $5,412.00 per month.
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Student Services Professional IB

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Review of applications will begin on April 23, 2026.
This position is temporary through June 30, 2027, with the possibility of reappointment.
Serving as a student-facing member of the Division of Enrollment Management & Student Affairs, the work of the Assistant Area Coordinator (AAC) is structured to support the Mission, Vision, Values and Strategic Priorities of the university. Employed by the Department of University Housing and Residence Life (UHRL), the AAC is a full-time, temporary live-in position. AAC’s at Cal State East Bay are expected to initiate “high-touch” front-line interaction with students as they develop formal and informal relationships.

They are expected to build communities that focus on student learning and development, supporting student needs, and inclusivity for all students. AAC’s will support and work with their supervisor and team leader(s) in managing the functions of their assigned residential area. This role will not conform to a standard 9‑5 work day and requires the individual to work evenings and weekends to best meet the needs of the community.

The AAC will work closely with their team leader(s) and supervisors to support crisis response centering around student support, low level student conduct, conflict resolution/mediation, student leadership, curriculum implementation and supporting student success. In addition, the AAC assists in the overall development and implementation of University Housing and Residence Life programs and services.

• Assist in assessing and addressing student concerns and crisis situations.
• Serve in the professional on-call rotation. This position requires working variable hours, including late night and weekend hours.
• Ensure the safety and security of all members of the residential community.
• Provide coordinated support for students in need as advised by the university’s Care Team.
• Supports emergency and crisis needs that may arise on either department or campus level, inclusive of any protocol activation including the Emergency Operation Center.
• Assist in providing support and resources to residents experiencing academic difficulties and/or personal challenges in areas such as interpersonal relationships, food insecurity, housing insecurity, identity development, adjusting to college, etc. As needed, the AAC will refer students to appropriate university and/or community resources.
• Respond to the needs and concerns of residents in a conscientious, appropriate, and timely manner.
• Assist in resolving community related concerns (roommate conflicts, community incidents, etc.) utilizing effective…