Senior Director Supply Chain Support Services - Fixed Term

1.0 FTE Full time Day - 08 Hour R2658808 Onsite  SC Administration Business & Administration HAYWARD, 31780 Hayman St, California

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

Reporting directly to the Chief Supply Chain Officer, the Senior Director is responsible for leading functions across Supply Chain operations, including the Resiliency Program Office and supply reliability, the Supply Chain support center, mail services, and warehousing. This position is responsible for the evaluation, growth, and development of a warehousing program that services departments across all the entities that Stanford Supply Chain services, the digitization and/or optimization of the mail program, and the further optimization and enhancement of the call center and resiliency program.

This position is a senior-level role in that it provides strategies and operationalizes the growth, optimization, and development of such programs and functions. This Senior Director will provide innovative leadership and direction to the design, implementation, performance monitoring, and management of service operations, quality improvement and compliance, and the partnership with the senior leaders of the Supply Chain and customers.

This is a multi-faceted managerial job class with substantial responsibility for the exercise of independent judgment in interviewing, selecting, and training subordinates, assigning work, developing work procedures, establishing work schedules, monitoring and evaluating the work performed by subordinates, and disciplining subordinates. Effective management requires systems thinking: the "big picture" context of the issue being addressed, interconnectedness with other issues not readily apparent, consideration of potential ramifications of actions and decisions, how potential effects should reasonably alter the plan of action, and what players need to be included or informed.

The Senior Director is responsible for strong partnerships and coordination of business processes across all departments and functions of the Supply Chain. Key departments outside of the Supply Chain include Finance, Nursing, School of Medicine, etc. Direct reports include managers or senior managers.

Stanford Health Care

• Direct accountability for warehouse management, mail services, call center, and supply resiliency across the Stanford Enterprise
• Serves as the main point of contact for senior leaders and key customers it provides services to
• Drives system-wide standardization and optimization of operational workflows to achieve an efficient and best-in-class supply chain delivery.
• Ensures that the Supply Chain call center is optimized and meets key strategic and operational goals, such as decreasing the number of calls to the service center by partnering with the logistics and analytics team to ensure nursing needs are proactively met. Evaluating and implementing technology to eliminate the need for nursing to need to use a phone for supply requests.
• Develops a warehousing strategy that optimizes the current workflows and technology upgrades and takes on support for other departments such as TDS, FS&P, or other outsourced warehousing to insource while providing value, minimizing expense, and consolidating assets, both capital & non-capital
• In partnership with a distributor/supplier, all logistics(medical & non-medical) from warehouse to facility. Create a scaled logistics and distribution system that acknowledges the limited real estate at dock entry points and within the facilities, optimizes strategic inventory warehouses, and leverages the expertise of outsource partner(s) to build a structure.
• Effectively communicate with clinical users about disrupted supplies.
• Responsible for budget development and ensuring continual oversight.
• Leverage Supply Chain technology solutions currently in place at SHC to create optimal efficiencies
• A leader within Stanford and across the industry in the development and execution of best-in-class practices & policies.

• Bachelor's Degree from an accredited college or University Supply Chain Management,…