Lead Technician

Join to apply for the Lead Technician I role at Restoration Management Company

Branch

Location:

4142 Point Eden Way Hayward CA 94545

Pay Range: $22.51-$28.14 hourly (DOE)

Restoration Management Company expects each employee to embrace and apply in daily activities the core values:
Team Spirit, Integrity, Quality, Humility, and Safety. These, in addition to the requirements listed below, are essential for success.

The Lead Technician I must lead each phase of the mitigation and/or environmental project from initial stage to completion. This position reports directly to a Supervisor and could be co‑managed by the Project Manager and/or Branch Manager. Interfacing with other departments may be required.

• Maintain regular communications with key stakeholders including Branch Manager, Operations Manager, Project Manager, Supervisor, and Project Coordinator to discuss project schedules, scope changes, materials, and personnel resources.
• Perform necessary tasks to expedite job completion, including pickup and order of materials, moving client contents, and performing high‑quality repairs while adhering to code regulations and industry standards.
• Lead a small group of technicians, providing supervision and direction based on defined job parameters.
• Maintain company‑assigned vehicle and restock supplies as necessary.
• Complete and turn in crew sheets and job notes at the end of each day.
• Serve as role model in following and enforcing company policy and safety procedures while performing services.
• Assist in development of technicians through mentoring, coaching, equipping, and encouraging skill growth.
• Assist in job‑site safety briefings, providing training within scope of knowledge.
• Complete timecards in a timely and accurate manner; ensure crew members do the same.
• Turn in completed work orders including measurements, moisture readings, and detailed paperwork for Project Manager billing.
• Maintain trade skills through regular training as provided by company.
• Continue building knowledge of company services, operations, and standard practices to support professional growth.

• Minimum 1‑year experience in lead technician role in construction field, restoration/mitigation field, or experience gained through successfully meeting job requirements of Tech III.
• Valid Class C driver’s license with a good driving record.
• Must be insurable.
• Understanding of safety guidelines, applies to daily tasks, and holds crew accountable.
• Awareness of company handbook/policies, SOPs, adherence to guidelines; communicates desired outcomes and shares with crew through SOP application.
• Supports development of technicians (crew) through demonstration and encouraging opportunities for growth.
• Good knowledge of hand tools, power tools, and miscellaneous equipment to complete the job.
• Continuous growth mindset, open to feedback, and applies what they learn and teaches others.
• Good grasp of English language (read, write, verbal).
• Bilingual (English/Spanish) preferred.
• Able to pass respirator physical and obtain respiratory fit exam.
• Can interpret and apply basic instructions (Material Data Sheets).
• Industry certifications preferred; ability to pass medical exams if required for certification.

• Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Required PPE may include gloves, masks, goggles, hard hats, and safety footwear; all employees must wear PPE as required for specific roles and job site conditions.
• Practice ergonomic principles to prevent musculoskeletal disorders; proper desk setup, adjustable chairs, and good posture while seated.
• Office safety protocols: maintain a secure work environment; proper use of office equipment; work spaces free from clutter.
• Safety training: complete all mandatory safety training sessions, including hazard communication, emergency response, and safe equipment handling.
• Reporting safety concerns: identify and immediately report unsafe conditions, hazards, incidents, or injuries to supervisors without fear of retaliation.
• Emergency procedures: familiarize with emergency procedures relevant to job site, including…