Customer Service Technician

Customer Service Technician I – Agiliti

Agiliti is a nationwide medical equipment management company dedicated to delivering quality equipment to hospitals and healthcare facilities. Join our team to make a real impact in patient care.

• Safely load, secure, and deliver medical equipment to customers, ensuring proper handling and documentation.
• Educate and engage customers at the time of delivery, explaining equipment features and functionality.
• Complete all paperwork and data entry accurately and in a timely manner to support billing, inventory, and regulatory compliance.

• High school diploma or equivalent; 21 years of age or older.
• Valid, unrestricted driver’s license with a clean driving record.
• Customer service experience; prior hospital‑setting experience is a plus.
• Basic computer skills and ability to use mobile devices.
• Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off‑hours to support a 24/7 schedule.
• Physical ability to lift or push up to 75 pounds and perform frequent bending, stooping, twisting, climbing, crouching, kneeling, crawling, and standing for extended periods.

Shift: Graveyard (10 pm – 6:30 am). 10 weekdays off. Flexible coverage includes Mon/Tues, Tues/Wed, and Wed/Thurs off. Primary location:
Hayward, CA Branch. Additional locations may be assigned.

Annual base salary: $22,240 – $34,240. Benefits include Health, Dental & Vision plans;
Short‑ and Long‑Term Disability;
Flexible Spending & Health Savings Accounts;
Life Insurance;
Paid Time Off; 401(k) with employer match;
Employee Discounts;
Tuition Reimbursement;
Daily Pay;
Employee Assistance Program; and wellness programs.

Agiliti is an equal opportunity employer that provides reasonable accommodations to all employees and applicants consistent with state and federal law. Agiliti strictly prohibits retaliation against individuals who make good faith reports of alleged violations of this policy.