Credential Analyst II

Salary And Benefits

Salary Range: $5,054.00 per month to $7,178.00 per month.

Salary Range: $5,054.00 per month to $7,178.00 per month.
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,054.00 per month to $6,116.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Credential Analyst II

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Please Note:
Review of applications will begin on September 4, 2026.

The Graduate School of Education (GSE) comprises three departments. The Office of the Associate Dean is responsible for the supervising personnel, budget, and office functions of the Credential Student Service Center (CSSC). The CSSC provides services to all programs leading to a credential issued by the State of California and is the direct link to the California Commission on Teacher Credentialing (CTC).

The CSSC provides support to CSUEB departments with credential programs and serves the general public regarding information on certification policies and procedures. The office advises students about credential requirements; maintains accurate data on enrollments and student progress; certifies readiness for field experience; and processes all materials related to the application for a credential.

The Credential Analyst position is to maintain continuous oversight of candidate files; interpret laws and regulations for candidates, faculty, staff, and the general public; provide accurate advice to candidates related to completion of credential programs; facilitate presentations to prospective students and candidates finishing the program; provide candidates and team leaders with quarterly updates of candidate progress; and issue documents to potential employers verifying program completion.

Additionally, this position is responsible for conducting the final review of candidates’ records to determine credential eligibility and for formally recommending qualified candidates to the Commission for credential issuance.

• Maintain continuous oversight of candidate files, including transcripts and other documents required by each credential program.
• Accurately interpret and apply state, university and program requirements for each credential program to assess documented candidate qualifications.
• Accurately inform candidates when documents are incomplete, inaccurate, or missing.
• Process applications for admission.
• Process credential applications and update records.

• Interpret laws and regulations to advise candidates…