Service Technician - Apprentice

Position: Service Technician - First Year Apprentice Job Description
Education Level High School
* Become familiar with the Vertical Transportation Industry
* Assist lead technician in the maintaining, trouble shooting and repair of various types of accessibility equipment
* Become familiar with blueprints to determine the layout of system components
* Become familiar to connect electrical wiring to control panels and motors
* Become familiar with testing installed equipment to ensure that it meets specifications
* Become familiar with the Vertical Transportation Industry
* Become familiar with the organizations relevant to the Vertical Transportation Industry
* Become familiar with National Applicable Codes and Regulations
* Become familiar with Accessibility Industry terms
* Become familiar with types of accessibility and residential equipment
* Become familiar with Elevator Industry Field Employees Safety Handbook
* Become familiar with basic electricity and electrical symbols and meanings
* Become familiar with electrical schematics
* Become familiar with troubleshooting conveyance systems; including brakes, motors, switches, hydraulics and control systems
* Become familiar with tools and equipment required to maintain, troubleshoot and repair various types of accessibility equipment safely
* Become familiar with site conditions and what is required to safely maintain, troubleshoot and repair various types of accessibility equipment
* Become familiar with all components of the conveyances to properly identify each piece and its use to properly maintain and repair the conveyance
* Become familiar with all product service manuals
* Become familiar with EMT bending
* Become familiar with Soft Skills Training (critical thinking, teamwork, effective communication and resiliency)
* Become familiar with and read the service manual cover to cover prior to commencing any service
* Optional enroll in the CAT Program (Certified Accessibility Technician) and progress through/complete Course 1
* Become familiar with iPhone and apps, iPad and processing work orders in Service Max (SMAX) including creating Dash-1 work orders
* Communicate well with Customers, Lead technician and dispatcher on a regular basis
* Maintain tools necessary for this trade and become familiar with tools/parts inventory
* Ability to follow direction as well as work independently
* Demonstrate competence and proficiency in the field
* Contribute to team effort by performing additional duties as requested
* Demonstrate/show proof of competency of First Year Apprentice Skillsets
* Prolonged sitting and standing
* Frequent customer interaction, must be able to speak and hear well enough to communicate with others
* Must be able to see well enough to drive, read electronic screens and electrical schematics and service/operation manuals
* Ability to hear, smell and touch
* Grasping/Feeling:
** must
* * be able to write, type, and use hand and power tools
* Ability to think and process information quickly, clearly and accurately
* Strong reasoning ability; able to apply common sense, understanding to carry out detailed, but uninvolved, written or oral instructions; able to deal logically with problems & people
* Physically fit for lifting and moving equipment (up to 50 pounds)
* Ability to stand and work on ladder
* Ability to be led, ability to follow instructions, make suggestions and are willing to learn
* Ability to push, pull and perform overhead work
* Ability to work with various hand and power tools
* Finger Dexterity – use of finger/fine manipulation. The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
* Arm-Hand Steadiness – The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position
* Manual Dexterity – The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects
* Multi-limb coordination – The ability to coordinate two or more limbs (for example, two arms, two legs or one leg and one arm) while sitting, standing or lying down
* Visualization – The ability to imagine how something will look after it is moved around or…