Service Technician - Apprentice

Service Technician
- First Year Apprentice Job Description

Hayward/CA
- McKinley Elevator Corp
- Hayward, CA 94545

Salary Range $26.00 - $30.00 Hourly Level Entry Position Type Full Time Job Shift Any Education Level High School Travel Percentage Up to 25% Category Construction

Responsibilities:

• Become familiar with the Vertical Transportation Industry
• Assist lead technician in the maintaining, trouble shooting and repair of various types of accessibility equipment
• Become familiar with blueprints to determine the layout of system components
• Become familiar to connect electrical wiring to control panels and motors
• Become familiar with testing installed equipment to ensure that it meets specifications
• Become familiar with the organizations relevant to the Vertical Transportation Industry
• Become familiar with National Applicable Codes and Regulations
• Become familiar with Accessibility Industry terms
• Become familiar with types of accessibility and residential equipment
• Become familiar with Elevator Industry Field Employees Safety Handbook
• Become familiar with basic electricity and electrical symbols and meanings
• Become familiar with electrical schematics
• Become familiar with troubleshooting conveyance systems; including brakes, motors, switches, hydraulics and control systems
• Become familiar with tools and equipment required to maintain, troubleshoot and repair various types of accessibility equipment safely
• Become familiar with site conditions and what is required to safely maintain, troubleshoot and repair various types of accessibility equipment
• Become familiar with all components of the conveyances to properly identify each piece and its use to properly maintain and repair the conveyance
• Become familiar with all product service manuals
• Become familiar with EMT bending
• Become familiar with Soft Skills Training (critical thinking, teamwork, effective communication and resiliency)
• Become familiar with and read the service manual cover to cover prior to commencing any service
• Optional enroll in the CAT Program (Certified Accessibility Technician) and progress through/complete Course 1
• Become familiar with iPhone and apps, iPad and processing work orders in Service Max (SMAX) including creating Dash-1 work orders
• Communicate well with Customers, Lead technician and dispatcher on a regular basis
• Maintain tools necessary for this trade and become familiar with tools/parts inventory
• Ability to follow direction as well as work independently
• Demonstrate competence and proficiency in the field
• Contribute to team effort by performing additional duties as requested
• Demonstrate/show proof of competency of First Year Apprentice Skillsets

Physical Requirements:

• Prolonged sitting and standing
• Frequent customer interaction, must be able to speak and hear well enough to communicate with others
• Must be able to see well enough to drive, read electronic screens and electrical schematics and service/operation manuals
• Ability to hear, smell and touch
• Grasping/Feeling: must be able to write, type, and use hand and power tools
• Ability to think and process information quickly, clearly and accurately
• Strong reasoning ability; able to apply common sense, understanding to carry out detailed, but uninvolved, written or oral instructions; able to deal logically with problems & people
• Physically fit for lifting and moving equipment (up to 50 pounds)
• Ability to stand and work on ladder
• Ability to be led, ability to follow instructions, make suggestions and are willing to learn
• Ability to push, pull and perform overhead work
• Ability to work with various hand and power tools
• Finger Dexterity – use of finger/fine manipulation. The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Arm-Hand Steadiness – The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position
• Manual Dexterity – The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects
• Multi-limb coordination – The ability to coordinate two or more limbs (for example, two arms, two legs or…