Civil Rights Intake and Support Specialist; Confidential Office Support II

Salary And Benefits

PLEASE NOTE:

The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,255.00 per month to $5,979.00 per month).

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Confidential Office Support III

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Are you ready to play a vital role in Civil Rights and ensure that people feel heard? The Civil Rights Office at Cal State East Bay is seeking a dedicated Intake and Support Specialist to serve as the critical first point of contact for individuals reporting discrimination, harassment, or retaliation. You will be part of a highly talented team working every day to uphold our commitment that at East Bay Everybody Belongs.

Cal State East Bay is committed to providing a safe and inclusive learning, living, and working environment for all members of its campus community. In support of this commitment, the Civil Rights Intake and Support Specialist is responsible for conducting all intake functions in accordance with best practices in civil rights investigations, applicable CSU policies and procedures, ethics and due process, and in a trauma-informed manner.

The Civil Rights Intake and Support Specialist must be able to handle highly sensitive and potentially political matters with tact and discretion, maintaining confidentiality as appropriate. The incumbent ensures a prompt, warm, and thorough response to all new reports of protected status discrimination and harassment, including sexual harassment, sexual assault, dating and domestic violence, stalking, and related retaliation, and in interfacing with other campus leaders and administrators to provide support, ensure safety, and maintain compliance with the university’s obligations under state and federal law.

As the university’s first point-of-contact for individuals who make such a report, the Civil Rights Intake and Support Specialist must be caring, empathetic, and possess and maintain a high level of subject matter expertise on Title VI, Title VII, Title IX, VAWA, the ADA, and postsecondary institutional trends in Title IX and DHR administration, as well as the CSU Interim Nondiscrimination Policy.

• Conduct outreach for complainants within 0-1 business days of receipt or as soon as possible, once by phone, twice in writing.
• Demonstrate excellent interviewing techniques.
• Explain all Rights and Options available to complainants based on type of violation (e.g. medical exams, preserving evidence, restraining orders, criminal reporting options, steps in a Civil Rights investigation, Confidential Advocate).
• Create prompt and thorough written assessments.

• Thoroughly assess and recommend appropriate supportive measures, prioritizing immediate safety and medical needs, to allow continued access to education or employment.
• Implement approved Supportive Measures.
• Document reason or basis if a requested…