Peer Support Specialist

Job Details:

Job Location:

Sallys Place – Hayward, CA 94541
Position Type:
Full Time
Education Level: High School
Salary Range: $24.35 – $24.97 hourly

Travel Percentage :
Up to 25%

Job Shift: Any
Job Category:
Nonprofit – Social Services

The Peer Support Specialist will provide housing care and programming to the Peer Respite residents. This includes accompanying clients to appointments, ensuring they receive necessary services, providing one‑on‑one coaching and life skills groups, and linking them to housing and health‑related resources in the community. Sally’s Place Peer Respite Home is a 24‑hour facility with staff working on several shifts. Current openings are Thursday and Friday, 7:00a.m. – 3:00p.m., and Saturday and Sunday, 7:00p.m. – 7:00a.m.

This position is covered under the SEIU
1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:
January
2027: 3% base pay increase. Future increases are subject to the terms of the collective bargaining agreement.

• Provide outreach, engagement, linkage, and follow‑up services to residents
• Serve as a role model and coach to inspire, engage, and advocate for residents and their family members/caregivers’ rights
• Accompany residents to appointments and other services with the goal of coaching and promoting sustained independence
• Collaborate with the Peer Advocate and Peer Director in weekly case management and peer review meetings, as well as monthly training sessions
• Participate in the creation and implementation of the daily program and schedule for residents
• Facilitate appropriate supportive groups
• Assist with housing chores and food preparation
• Provide complete and thorough documentation, e.g., progress notes, and report client progress to supervisors
• Timely respond to work‑related calls and emails
• Utilize motivational interviewing and other interventions to assist residents
• Maintain confidentiality concerning residents access and maintain electronic records and files
• Maintain compliance with all quality improvement measures and County requirements
• Work with team around assessments and individual case management plans for each resident

• Attend trainings and participate in events relevant to key responsibilities
• Track and regularly report on key metrics for responsible function areas
• Lead and collaborate on special projects related to agency objectives as appropriate

• Demonstrates ethics and integrity
• Displays drive and purpose
• Manages self and adapts to change
• Exhibiting leadership stature
• Practice self‑awareness and continuous learning

• Practices cultural humility and cultural responsiveness when engaging with individuals from diverse backgrounds and life experiences, while practicing appropriate boundaries
• Develop relationships with teams and across the organization to foster cultural humility, teamwork, and collaboration, ensuring positive outcomes for the organization both internally and externally
• Utilize effective communication skills to listen and respond with empathy, adopting a proactive and collaborative approach to drive innovative change

• High school diploma or GED required
• Clear TB test from within the last 60 days required
• Lived experience working with mental illness, homelessness, and/or substance use recovery
• Experience working with adults of diverse cultural backgrounds
• Spanish Bilingual Preferred
• Experience in non‑profit and community‑based organizations preferred
• Demonstrates and models excellent “customer service” orientation and ability to work with diverse populations
• Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties
• Proficient in MS Office and Google Workspace products
• Valid CA Driver’s license required

• Demonstrates cultural awareness and provides respectful, client‑centered care
• Maintains knowledge of community resources for client referrals
• Attend work regularly, adhering to policies on…