Case Manager

East Bay Innovations

Transitional Care and Case Management (TCCM)

East Bay Innovations (EBI) is a nonprofit human services organization that supports people with developmental disabilities, such as intellectual disabilities, autism, and cerebral palsy. Our person‑centered services support people to live in their own homes, make choices about how they live, work in jobs of their choosing, and enjoy being part of their communities. We seek to further the human rights and empowerment of people with disabilities, and hire people who care about social justice and want to make a difference in the lives of others.

EBI has been named a winner of San Francisco’s Top Workplaces Award for 2023, 2024, 2025, and 2026!

Case Manager I (TCCM) is a transitional care and case management position that provides coordination and support to clients and families in their transition from nursing facilities and long‑term residential facilities to the community. A Case Manager supports clients with securing affordable housing, navigating government benefits, and locating services such as IHSS or nursing support. While EBI supports individuals with developmental disabilities, the TCCM department works with individuals experiencing homelessness, substance misuse, mental health crises, hygiene challenges, and challenging behaviors.

$28.02 per hour

• Full‑time schedule, 40 hours per week.
• Monday through Friday, typically between 8:30 AM‑5:00 PM.

• Supporting clients throughout Alameda County.
• Possession of a valid California driver's license, a driving record that meets agency standards, auto insurance, and access to a vehicle.

• Two years of experience working in the field of human services; experience with programs such as IHSS and Medi‑Cal preferred.
• Bachelor’s degree (education can be substituted with additional 2 years of experience in the field).

• Provide coordination and support to enable clients to transition safely from institutional care settings to the community. Create a comprehensive service plan to ensure ongoing services in the community.
• Assist clients to access and utilize resources they will need to live in their own home, e.g., IHSS, affordable housing, community health services, Regional Center services.
• Maintain accurate and detailed records, including state and program required documentation, case notes, billing information, and client files.
• Facilitate and assist client with the development of a circle of support to build and maintain relationships with family, friends, and neighbors.
• Work effectively with significant persons in each client’s life, i.e. family members, friends, significant others. Work effectively with other EBI staff, representatives from other agencies, and members of the community.
• Communicate all information relevant to client support to direct supervisor in a timely manner.
• Maintain a consistent, positive attitude in order to successfully support each client.
• Schedule service times to accommodate client needs.
• Act as liaison to clients, their support systems, landlords, employers, and other agencies to maintain living options.
• Act as liaison between EBI and other state and local agencies, i.e. Housing Authority and Social Security.
• Provide cross‑coverage for colleagues as needed.
• Complete EBI training curriculum and other required training.
• Complete EBI shadowing as set forth by supervisor.
• Participate in staff meetings and ongoing trainings as assigned.
• Other duties and admin support as assigned.

• Medical coverage for those working 30 hours a week or more, with two different providers for you to choose from.
• Dental and vision coverage for both full‑time and part‑time staff.
• Flexible Spending Account & Dependent Care FSA, commuter, and parking pre‑tax benefits.
• Voluntary life, AD&D, accident, critical illness, hospital indemnity, and pet insurance.
• Employee Assistance Program (EAP) that includes free mental health counseling sessions for you and members of your household.
• 403(b) retirement plan.
• Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self‑enrichment…