Distribution Supervisor

Benefits

• 401(k)
• Dental insurance
• Free uniforms
• Health insurance
• Training & development
• Vision insurance

Department:
Warehouse

Location:

Hayward

Reports To:

Director of Operations & Logistics & Distribution Manager FLSA: non-exempt

The Distribution Supervisor is responsible for end‑to‑end distribution execution and performance for outbound operations from the Hayward facility. This role provides senior operational leadership across packout, staging, dispatch readiness, and last‑mile coordination, while owning daily performance outcomes related to accuracy, on‑time dispatch, labor productivity, safety, and compliance. The Distribution Supervisor serves as the primary owner of daily distribution results, acting as the escalation point for complex operational issues, leading cross‑functional coordination, and driving continuous improvement initiatives that support reliable, compliant, and cost‑effective distribution.

• Distribution Performance & Ownership
  • Own daily and weekly distribution performance across on‑time dispatch, order accuracy, labor efficiency, and outbound throughput
  • Translate volume forecasts and operational plans into staffing, sequencing, and execution plans
  • Serve as the single point of accountability for outbound execution issues, including root cause analysis and corrective action
  • Lead daily outbound huddles, shift handoffs, and post‑shift performance reviews
  • Partner with Operations leadership to support growth, new routes, customer launches, and seasonal volume changes
• Outbound & Packout Operations
  • Supervise daily packout operations, including order picking, verification, staging, and load preparation
  • Ensure outbound orders are picked accurately, packed correctly, and staged according to delivery routes and schedules
  • Monitor order accuracy, shortages, substitutions, and last‑minute changes, escalating issues as needed
  • Ensure outbound timelines are met to support on‑time dispatch and delivery
  • Enforce standard operating procedures (SOPs) for outbound and packout activities
  • Continuously evaluate workflows to improve throughput, accuracy, and labor efficiency
• Team Leadership & Development
  • Lead, coach, and develop Packout and Distribution team members, setting clear expectations aligned to performance KPIs
  • Own daily labor deployment, cross‑training, and coverage planning for outbound operations
  • Monitor attendance, productivity, and performance; provide coaching and corrective guidance as needed
  • Assist with onboarding and training of new outbound and packout employees
  • Deliver ongoing feedback and performance management in partnership with Operations leadership
  • Maintain a safe, organized, and efficient work environment on the outbound floor
  • Model professional conduct, accountability, and operational discipline
• Fleet & Dispatch Readiness
  • Oversee daily fleet readiness, ensuring vehicles are staged, fueled/charged, clean, and ready for dispatch
  • Coordinate vehicle availability, keys, mileage logs, and pre‑trip readiness documentation
  • Identify, elevate, and track vehicle, route, and dispatch readiness issues and recurring trends
  • Ensure proper use and accountability of outbound equipment such as carts, pallets, scanners, and dock equipment
  • Partner with Logistics leadership on route execution feedback, fleet utilization, and capacity planning
• Compliance, Safety & Quality
  • Ensure compliance with company policies, food safety requirements, and workplace safety standards
  • Conduct outbound checks to confirm correct handling, timing, and temperature controls where applicable
  • Participate in audits, inspections, and operational reviews
  • Immediately address and report safety hazards, incidents, or compliance concerns
  • Own outbound readiness for audits and compliance reviews
• Communication & Cross‑Functional Coordination
  • Coordinate closely with Drivers, Customer Success, Warehouse, QA, and Operations teams to ensure smooth outbound execution
  • Serve as the primary point of contact for real‑time distribution issues during assigned shifts
  • Communicate operational risks, staffing gaps, and performance trends to leadership
  • Proactively escalation customer‑impacting issues with recommended solutions
• Other Duties
  • Prepa…