Event Installer Lead​/Driver

Description

The Event Installer Lead/Driver is a team and event management, driving, and customer service position with an emphasis on leadership and accountability. Responsibilities include leading and managing a team of installers, operating box trucks and vans, safely loading and unloading gear, and dropping off/picking up crews to event venues. The Driver will demonstrate safe driving skills, remain customer‑focused, and display a strong work ethic.

Additional duties involve setting and striking drape, furniture, and hardware at event venues, and executing consecutive events.

• Lead and participate in sets and strikes at event venues
• Lead and manage a team of installers
• Deliver and pick‑up gear/crew to event venues
• Prepare for daily scheduled activities both in the warehouse and on‑site
• Load and unload company vehicles at the warehouse and on jobsites
• Complete warehouse tasks after on‑site work is finished
• Deliver outstanding customer service
• Work 0–30+ hours per week based on volume and availability

• Prior customer service–related job experience preferred but not required
• Ability to lead one or more teams of installers and handle the stresses of multi‑job and multi‑crew workdays
• Understanding of hotel/convention docks
• Ability to execute consecutive events while handling associated stresses and challenges
• Positive interaction with team members and customers on a daily basis; open to constructive criticism
• Great attitude and strong customer service skills
• Fluent reading, writing, speaking, and understanding of English
• Professional appearance, reliable transportation, and punctuality
• Problem‑solving and prioritizing skills on jobsites
• Handling team dynamics and customer service issues on a daily basis
• Workload varies from 0–30+ hours per week based on volume and availability

• 401(k) Safe Harbor with Employer 5% match
• Employee Referral Bonus Program
• Potential to go Full Time
• Potential for overtime
• Eligible for annual increases based on performance
• Opportunities for professional growth

• Possess a valid, unexpired driver’s license
• Prior Box Truck / Van driving background and ability to drive Quest light‑duty vans
• Pass Quest‑generated written and practical driving tests
• Submit to an annual driving record review (no DUIs, etc.)
• Must pass a DOT physical and drug test; written and practical driving tests
• Must be able to drive all company vehicles, including medium‑duty trucks (e.g., 16′ box truck)

• Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance
• Ability to stand or walk for extended periods of time

• Problem‑solve and prioritize needs while on jobsites
• Perform simple math calculations and think logically
• Analyze information and perform needed actions to fulfill duties
• Handle traffic stress, team dynamics, and customer service issues daily

Salary: $23 - $28 per Hour

Mid‑Senior level

Full‑time

Information Technology

Events Services