Banquet House Attendant arrow_forward

Native American Indian Preference in hiring policy is adhered to at all times;
Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.

The Banquet House Attendant is responsible for the physical set-up and turnovers of all banquet events. They will follow specific Banquet Event Orders to ensure accuracy for the set-up. The Banquet House Attendant will maintain the cleanliness and eye appeal of the banquet space. They will assist in maintaining the AAA Four Diamond Standards. The Banquet House Attendant will always conduct their selves in a manner which supports the guiding principles of our expectation guide.

They are responsible for the execution of the directives formulated by the Banquet Manager to achieve maximum operating results and obtain guest satisfaction.

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.

We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

The resulting creation of wealth will grow opportunities for all.

• Supervises, properly cleans and sets meeting rooms and banquet functions per specifications on resume and BEOs or as given by banquet management including vacuuming floors and cleaning walls and windows/mirrors
• Properly cares, moves, stores all equipment such as tables, chairs, risers, dance floor lecterns as required
• Properly controls and stores meeting room supplies such as linen, pads, pens/pencils and candy, etc. as required
• Supervises and services every meeting room by emptying trash, removing dirty plates, cups, linens and glasses, and replaces as necessary;
  Straightens all chairs;
  Replenishes water as specified or requested
• On a continuous basis, oversees the keeping of service corridors, pre-function space, and storage areas clean, organized and unobstructed
• Upon customer request, locates and delivers convention material to designated location including moving furniture in and about the Casino
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the resort;
  In addition, attendance at all scheduled training sessions and meetings is required
• Relays any problem situations or damaged areas to Banquet Management in a timely manner for immediate action
• Performs other duties as requested, such as moving office furniture and cleaning carpet and chairs
• Additional duties as necessary and assigned

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Previous Hospitality experience is required
• Requires good communication skills, both verbal and written
• Must successfully complete Responsible Vendor Alcoholic Beverage Service, and BASSET training
• Must successfully complete Serve Safe Sanitation training
• Must successfully pass job interview, including a guest service audition
• Must be able to speak, read, write and understand the primary language(s) used in the workplace
• Must be able to exert well-paced ability…