Administrative Assistant

Company Description

Getaway Adventures / Wine Country Bike Tours is an adventure tour operator specializing in team-building experiences and vacation packages in Northern California Wine Country. The company offers guided cycling, hiking, and kayaking tours in scenic regions such as Healdsburg’s Dry Creek Valley and Calistoga in Napa Valley. Guests enjoy an insider’s look at the area’s best small wineries, along with accessible wine education and playful “Grapes 101” tastings.

Programs are designed for both individuals and corporate groups, ranging from small parties to events of up to 200 guests. The team focuses on delivering intimate, personalized experiences that showcase the natural beauty and wine culture of the region.

The Administrative Assistant is a part-time, on-site role based in Healdsburg, CA. This role handles day-to-day office support, including answering phones, responding to email inquiries, and providing excellent customer service to prospective and current guests. Responsibilities include scheduling tours, maintaining calendars, updating booking systems, and preparing basic documents and reports. The Administrative Assistant also supports tour operations by organizing guest information, coordinating with guides, and assisting with billing and payment processing.

This role requires reliable attendance, attention to detail, and a willingness to support a small, active team in a dynamic hospitality and tourism environment.

• Strong Administrative Assistance and Clerical Skills, including scheduling, data entry, and document management.
• Professional Phone Etiquette and clear Communication skills for interacting with guests, partners, and team members.
• Experience with Executive Administrative Assistance or office coordination is beneficial.
• Comfort with basic computer applications (email, calendars, spreadsheets, booking or CRM systems).
• Organizational skills, accuracy, and the ability to manage multiple tasks in a fast-paced environment.
• Customer service mindset, with a friendly, respectful, and inclusive approach to all guests.
• Reliability in on-site work, with availability for peak tourism times, weekends, or holidays as needed.
• Prior experience in hospitality, tourism, or outdoor/adventure settings is a plus.