Banquet Captain - On Call

Pay rate: $19 per hour.

The Banquet Captain is the key leader during events, ensuring flawless execution and maintaining the highest level of guest satisfaction and team coordination.

• Supervise and direct banquet servers, bartenders, and housemen during events.
• Conduct pre‑event briefings to review event details and expectations.
• Serve as the main point of contact between guests, kitchen, and service team.
• Ensure proper setup and breakdown of event spaces.
• Maintain cleanliness and safety standards during events.
• Resolve any guest concerns or service issues immediately.
• Ensure adherence to BEOs and service standards.
• Provide feedback to management on event execution and team performance.

To perform the duties and requirements for this job, you must have the following physical abilities:

• Sit and stand for extended periods of time, walk up and down stairs.
• Enter data into a computer terminal, operate standard office equipment, and use telephone.
• See and read a computer screen and printed matter with or without vision aids.
• Hear and understand speech at normal levels and on the telephone.
• Speak so that others may understand at normal levels and on the telephone.
• Constant: sitting, standing and repetitive use of hands, arms, and legs.
• Frequent: typing, use of mouse, bending of neck, climbing stairs.
• Occasional: twisting of neck.

Minimum 2 years of experience in banquet service or supervisory roles in luxury hospitality. Must have the ability to lift up to 25 pounds, bend, stoop, and reach; lift and carry equipment and supplies; walk daily up and down the stairs and sit for periods up to 4 hours and the ability to work in a fast‑paced environment with or without reasonable accommodations.

• Strong leadership and interpersonal skills.
• Ability to multitask and manage large groups.
• Professional appearance and demeanor.
• Flexible schedule availability.

• Weekly pay.
• Vacation and sick time off.
• Comprehensive insurance coverage – health, dental, and vision.
• 401(k) matching.
• Holiday pay.
• Birthday paid holiday.
• Complimentary meals.
• Employee discounts on Appellation properties and dining outlets.

Appellation Healdsburg is an equal opportunity employer.