Housekeeping Room Supervisor - Selvedge

Compensation + Benefits

• Pay range: $24.00 - $28.00/hour + tips
• Medical, Dental, Vision Plans
• Paid Time Off – including Vacation, Sick and Mental Health Time Off
• 401(k) with company discretionary match
• Flexible Spending Account
• Employee Assistance Program – 6 free counseling sessions annually for you and your household members
• Employee Dining and Wine Discounts
• Daily Family Meal
• Customized Educational Opportunities
• Opportunity for Advancement within the Vertice Portfolio
• Referral Bonuses
• Uniform

Under the direction of the Director of Inn Operations and the Inn Manager, the Housekeeping Room Supervisor is responsible for overseeing the daily housekeeping operation while maintaining the exceptional cleanliness, presentation, and comfort of guest rooms and public spaces throughout The Selvedge, a Single Thread Inn. This role leads by example, ensuring every guest space reflects the property's uncompromising standards of luxury, attention to detail, and genuine hospitality.

The Housekeeping Room Supervisor inspects guest rooms, coordinates daily room assignments, supports and trains housekeeping team members, and partners closely with Guest Services to ensure every arrival and departure is seamless. This position plays a vital role in creating memorable guest experiences by maintaining impeccable accommodations and fostering a culture of excellence and continuous improvement.

• Lead the daily housekeeping operation, ensuring guest rooms and public spaces consistently meet The Selvedge’s luxury standards.
• Assign daily housekeeping responsibilities and prioritize room readiness based on guest arrivals and departures.
• Inspect guest rooms, bathrooms, and public areas to verify cleanliness, presentation, and attention to detail prior to guest arrival.
• Provide coaching, training, and ongoing support to housekeeping team members.
• Promote a collaborative, positive, and service‑focused work environment.
• Assist with onboarding and training new housekeeping team members.

• Clean, sanitize, inspect, and prepare guest rooms, bathrooms, and common areas according to established luxury standards.
• Ensure beds, linens, amenities, guest collateral, and furnishings are impeccably presented.
• Identify and report maintenance issues, damaged furnishings, or safety concerns promptly.
• Coordinate room readiness with Guest Services to facilitate efficient guest arrivals and departures.

• Oversee the care, organization, and inventory of linens, towels, robes, and guest textiles.
• Ensure proper laundering, pressing, folding, and storage of all guest linens.
• Monitor linen inventory levels and communicate ordering needs.
• Maintain housekeeping supply inventories and ensure all storage areas remain organized.

• Maintain the cleanliness and appearance of all public spaces, including the lobby, stairways, offices, guest lounges, restrooms, and outdoor guest areas.
• Coordinate deep cleaning schedules and seasonal housekeeping projects.
• Ensure the overall property presentation consistently reflects The Selvedge's luxury standards.

• Deliver warm, professional, and personalized service during every guest interaction.
• Respond promptly to guest requests and communicate effectively with Guest Services and leadership to ensure timely resolution.
• Handle lost and found items in accordance with company procedures.
• Protect the privacy, security, and confidentiality of all guests and guest accommodations.

• Partner closely with Guest Services, Maintenance, Culinary, and Leadership to coordinate daily operations and guest experiences.
• Communicate room status updates, maintenance needs, and operational…