QA​/QC Director

• Location 499 moore Lane,Healdsburg, CA, 95448,United States
• Base Pay $ - $ / Year
• Job Category Quality Control, Lab, Food Safety
• Industry Winery, Manufacturing, Food Processing
• Employee Type Exempt - FT

The QA/QC Director provides leadership, direction, and strategic oversight for Rack & Riddle’s Quality Control, Laboratory, and Food Safety programs across all production sites. This role manages and mentors Leads and Supervisors within the Lab, QC and Environmental, Health & Food Safety teams, ensuring consistency, accountability, and excellence in all quality and compliance functions.

The Director is responsible for developing and maintaining systems, protocols, and initiatives that drive product quality, regulatory compliance, and continuous improvement. Partnering closely with Winemaking, Production, and Operations management, this role ensures that all programs—from analytical testing to food safety certifications—align with Rack & Riddle’s long-term growth and innovation goals.

This is both a hands-on leadership role, balancing program development, team mentorship, and cross-department collaboration to ensure Rack & Riddle maintains its standing as a leader in quality and safety for premium sparkling wine production.

• Provide direct leadership and mentorship to the Leads and Supervisors in Lab, QC, and Environmental, Health & Food Safety, ensuring alignment, collaboration, and accountability across departments.
• Responsible for oversight of personnel management, hiring, training, development, evaluations and discipline within the Lab and QC Departments.
• Oversee scheduling, resource allocation, and staffing to ensure consistent support of all production and analytical needs.
• Set clear expectations, goals, and performance metrics for each team, fostering a culture of quality, safety, and professional development.
• Facilitates a safety culture of accountability and engagement.
• Facilitate interdepartmental communication and collaboration to maintain operational efficiency and process consistency.
• Collaborate with Executive Director of Winemaking to define long-term quality goals, KPIs, and department structure to support production growth.
• Adhere to and provides input on the department budget.
• Evaluate equipment and resource investment proposals for QC and Lab.

• Ensure all SOPs, CCP monitoring, GMP, and QA documentation are current, accurate, and audit-ready.
• Manage vendor and supplier quality programs, including incoming materials and packaging verification.
• Review and approve all final product holds, release documentation, and corrective action/incident reports.
• Partner with winemaking and production leadership to proactively address quality or process issues.
• Ongoing development, implementation and management of all aspects of quality programs. Includes maintaining SOP's and product specifications for all products. Evaluation of current practices and implementation of quality assurance program changes.
• Design, implement, and maintain comprehensive QA/QC and Food Safety programs across all sites.
• Lead cross-functional initiatives in process improvement, risk assessment, and preventive controls.
• Develop new training and competency programs for QC, Lab, and Food Safety teams.
• Introduce new analytical technologies, process controls, and automation systems to improve accuracy and efficiency.
• Drive continuous improvement through data-based decision-making, trend analysis, and performance tracking.

• Provide oversight, guidance, and mentorship to those responsible for Environmental, Health & Food Safety, ensuring all food safety and compliance programs are effectively…