Director of Engineering

Director Of Engineering And Security

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties;
Axiom Hospitality, our European hotel management company; and PYRAMID WORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives.

Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape!

What you will have an opportunity to do:

The Director of Engineering and Security at Black Rock Mountain Resort is a senior leader responsible for the full operational integrity of one of Utah's most distinctive hospitality and events properties. This role oversees all aspects of engineering, facilities maintenance, infrastructure management, and property security across the hotel and the adjoining ice hockey events center, a multi-faceted leadership responsibility that requires broad technical expertise, sharp operational instincts, and a genuine commitment to the safety and well-being of every guest and team member on property.

The Director of Engineering and Security ensures that every system, every space, and every piece of equipment on property is running safely, efficiently, and to the high standards our guests and event clients expect. From managing preventative maintenance programs and capital improvement projects to overseeing ice rink refrigeration systems, leading a security team, and ensuring regulatory compliance, this role sits at the intersection of hospitality operations, specialized facility management, and property safety.

If you are a resourceful, experienced leader who thrives on complexity and takes pride in maintaining a world-class property, we want to hear from you.

Essential Functions:

• Hotel Operations and Facilities
  • Lead, manage, and develop the Engineering team, including hiring, scheduling, training, performance management, and daily direction of maintenance staff.
  • Oversee all hotel systems including HVAC, plumbing, electrical, mechanical, fire safety, life safety, and building automation systems.
  • Develop, implement, and manage a comprehensive preventative maintenance program for all hotel equipment, systems, and guest room assets.
  • Ensure the hotel property, including guest rooms, public spaces, back-of-house areas, exterior grounds, parking areas, signage, and resort amenities, is maintained in excellent condition at all times.
  • Respond to and resolve maintenance requests through the work order system (HotSOS or equivalent), prioritizing guest-impacting issues with urgency.
  • Oversee outdoor property maintenance including landscaping coordination, snow removal, walkway clearing, and exterior lighting upkeep.
  • Partner with Housekeeping, Front Office, and other departments to coordinate room maintenance, renovation…