Escrow Assistant

What You’ll Do

• Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow‑up.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions and assist customers to ensure a phenomenal customer experience.

• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both internal teams and external customers.
• Problem‑solving with strong organizational skills, detail orientation, natural curiosity, and an eagerness to learn.
• Thrives in contributing to a team working together to deliver beyond customer expectations.
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
• High school diploma or equivalent.
• 2+ years of escrow‑related experience preferred.

By choice, we don’t simply accept individuality – we embrace it, support it, and thrive on it! Our People First culture is inclusive for all employees, not just because it’s the right thing to do but because it’s the key to our success. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and other great benefits like an employee stock purchase plan.