Air Import Agent

DHL -  - Responsibilities:
Execute import orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries.;
Build strong customer relationships by responding promptly to inquiries via phone, email, fax, and mail.;
Work with air and ground transportation partners to manage inbound shipments.;
Retrieve shipment details, prepare and manage all documentation for cargo release, and perform accurate data entry for each shipment.;
Notify customers and customs brokers of arrival and charges due; provide accurate job costing forecasts and perform billing to customers and/or other offices.