Customer Service Representative
Job in
Helena, Shelby County, Alabama, 35080, USA
Listed on 2026-02-16
Listing for:
Hendrix & Smyth Insurance Llc
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Overview
WE’RE HIRING!
Customer Service Representative — Helena, Alabama
Hendrix & Smyth Insurance (Allstate) is growing, and we’re looking for a Customer Service Representative to join our team! If you’re organized, people-focused, and enjoy working in a collaborative environment while helping clients protect what matters most, this could be a great fit.
Benefits- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Competitive pay
- Health, dental, and vision insurance
- Retirement plan with 3% employer match
- Paid time off & paid holidays
- Monday–Friday schedule (no weekends)
- Opportunities for growth & advancement
- Supportive, team-oriented work environment
- Service existing clients with policy changes, questions, and updates
- Assist with billing inquiries, endorsements, and renewals
- Provide excellent customer service via phone, email, and in person
- Work closely with sales and service team members to support clients
- Help maintain accurate client records and follow agency workflows
- Alabama Personal Lines insurance license (we will help you obtain)
- Strong communication and organizational skills
- Customer-first mindset
- Team player who thrives in a fast-paced, supportive office
- Insurance or customer service experience preferred
Interested?
Send us a message or email Taylor at
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