Receptionist, Administrative​/Clerical

Job Overview

Seasonal Receptionist / Client Service Professional at H&R Block.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.

We’re committed to continuous improvement and a long‑term strategy, the Block Next roadmap, focused on innovation, client experience, and sustainable growth.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients as requested.
• Ensure all client needs are met during service (in person, over the phone, or virtually).
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Strong multitasking, organizational, and time‑management skills.
• Computer proficiency with Microsoft Office.

We invest in your well‑being through:

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) savings plan, and Employee Stock Purchase Plan (subject to eligibility).

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.