WILD Visitor and Events Coordinator

THE OUTSIDE IS IN US ALL.

Job Overview:

Under the direct supervision of the MT WILD Program Manager, the Visitor and Events Coordinator (Coordinator) is primarily responsible for greeting visitors at the Montana WILD front desk. This involves creating a welcoming, well-organized, and customer service-oriented atmosphere from the moment people enter the building. This position staffs the front desk, arranges front desk coverage with volunteers and other staff, oversees the exhibit hall, classroom, and auditorium, and develops on-site educational activities for the classroom and exhibit hall.

This position also coordinates or assists in the coordination of all Montana WILD Education Center events, including school visits, outside group visits, public programs, and meeting room bookings. Coordination involves managing the Montana WILD calendar, creating school schedules, liaising with teachers and outside organizations, managing meeting room bookings, providing AV support as-needed, and registering participants for public events. This position administers the Montana WILD Travel Grant which reimburses outlying schools for a portion of their travel to Montana WILD for field trips.

This position also assists with planning for and delivery of public programs, events, and school programs.

Position entails lifting heavy education trunks and other materials. Must be able to lift 50lbs. Incumbent must be able to work in adverse weather conditions for extended periods of time to deliver education programs.

The employee is regularly required to stand, sit, and use hands and fingers to operate a computer and telephone. May sit for extended periods. Some travel and extra work hours are required. The incumbent may also encounter periodic stressful occurrences.

Knowledge of:

• FWP’s mission, objectives, goals, and branding effort
• Principles and processes involved in organizational planning, coordination, and execution
• Computer programs, including In Design, Illustrator, Photo Shop and MS Office Suite
• Event planning

Has the skills and ability to:

• Cultivate an open, collaborative, safe and respectful team environment
• Foster open communication and positive working relationships with staff, administrators, educators, other agencies, and other professional and administrative personnel both within and outside the department
• Provide excellent customer service and public relations
• Communicate well both verbally and in writing
• Identify problems quickly and accurately and be adaptable in finding solutions
• Effectively manage conflict and find resolution
• Professionally and effectively represent FWP with the public and with other conservation and education organizations
• Manage one’s own time and work and solve problems independently
• Be efficient and productive in fast paced work environment
• Have enthusiasm and passion for the mission of FWP and Montana WILD
• Work independently and as a team
• Perform a variety of tasks and work with a variety of coworkers and customers

The knowledge, skills, and abilities of this position are normally attained through combination of a high school diploma and 3 years’ experience. Other combinations of education and experience will be considered on a case-by-case basis.

Announcement:
Please remember to attach the required documents listed in this announcement. Resume and Cover Letter are required. Applications missing the requested documents will be considered incomplete and may not progress. Documents not requested will not be considered. The State Application is not a substitute for a Resume. Special information includes potential statutory pay increase and benefits.

Schedule:

Onsite Monday - Friday 8:00am to 5:00pm (This position is not eligible for remote work).

Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1,040 hours in a calendar year are provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays. This position may be covered by a VEBA. A successful applicant will be subject to a background investigation.

Women and minorities are under-represented in this job category and are encouraged to apply.