Business Office Manager

Job Title/Position: Business Office Manager

Reports To: Executive Director/Administrator

Location: Helena Montana

Wage: $18-22 / hourly

Stillwater Hospice is a dynamic, growing and exciting company and we need a new business office manager for our Helena agency! since 2017, stillwater has proven to be the hospice of choice and is the largest hospice provider in montana. If you are a self-driven, dedicated, organized, detailed professional that is compassionate, responsible and reliable, apply now!

• Health Insurance
• Dental Insurance
• 401k Retirement Plan
  • 100% match up to 4%
  • No vesting period
• Paid Time Off (PTO)
  • Accrual of PTO starts immediately
• Flexible Work Schedule with Work/Life Balance
• Stillwater University for learning and development

The Business Office Manager is responsible for coordinating all office activities including clinical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Office Manager is responsible to the Administrator and the Program Director and assists with direct patient expenditures coordination, employee time sheets, personnel records and billing liaison.

• Maintains confidentiality of patient information.
• Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
• Communicates effectively on the telephone with patients, families and staff.
• Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• Welcomes and assists all guests.
• Manages incoming, outgoing and interoffice mail.
• Performs typing, faxing and copying tasks as requested for various staff persons.
• Inputs data into computer for billing purposes.
• Orders and maintains accurate records of medical equipment and supplies.
• Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, Clinical Director and/or Administrator.
• Responsible for gathering and recording staff members’ DSRs.
• Tracks admission, discharge, certification and re-certification dates on all patients.
• Responsible for assisting with audits of patient information.
• Performs other necessary functions/duties as assigned by the Program Director and/or Administrator.
• Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Clinical Director and/or Administrator.
• Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.

• Minimum of high school education; preferably with secretarial and computer background.
• General knowledge of spelling, punctuation, grammar, clinical records and office procedures.
• Basic knowledge of office machines.
• Basic knowledge of telephone skills.
• Aptitude or computer data entry and use of current software systems.
• Ability to establish and maintain effective working relationships.
• Ability to meet the public and staff as a positive, friendly and professional representative of the organization.
• Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
• Personal car for travel and valid driver’s license.
• Carry personal auto liability insurance coverage.