More jobs:
MSA Community Call Center
Job in
Helena, Lewis and Clark County, Montana, 59601, USA
Listed on 2026-07-01
Listing for:
US Department of Veterans Affairs
Full Time
position Listed on 2026-07-01
Job specializations:
-
Administrative/Clerical
Admin Assistant -
Customer Service/HelpDesk
Customer Service Rep, Admin Assistant
Job Description & How to Apply Below
Medical Support Assistant
Major duties of the Medical Support Assistant (MSA) include, but are not limited to:
- Answering and responding to incoming telephone calls.
- Routing calls to the appropriate resource.
- Determining enrollment and eligibility for services.
- Ensuring all outpatient clinic appointments are scheduled and documented.
- Scheduling/rescheduling/canceling initial and follow-up appointments.
- Routine interactions with internal and external customers in a professional, helpful, respectful and courteous manner.
- Treat all employees and callers with respect, regardless of their level, personality, culture or background showing sensitivity and compassion for others.
Work Schedule:
Full-Time, Monday - Friday; 8:00 AM to 4:30 PM
Compressed/Flexible:
Available
Telework: AD-HOC
Virtual:
This is not a virtual position.
Functional Statement #: 52743-A, 52744-A, 52745-A
Relocation/Recruitment
Incentives:
Not Authorized
Permanent Change of Station (PCS):
Not Authorized
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