Administrative Support Supervisor

Administrative Support Supervisor

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division. This position provides statewide operational, staffing, and administrative support to the Child and Family Services Division (CFSD). Responsibilities include overseeing the background check process, administering division staffing and human resources functions, supervising central office administrative operations, and providing technical and administrative support to the Division Administrator and central office leadership through reporting, documentation, and management of specialized operational tasks.

Why Join DPHHS Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity Knowledge of office management practices and principles. Effective written and oral communication skills. Professional customer service skills. Ability to monitor and maintain information flow in and out of the central office. Ability to de-escalate heated situations. Respect the confidentiality of protected information and see that the staff this position supervises respects the confidentiality of protected information as well.

Work independently and demonstrate initiative in meeting the requirements and goals of this position. Meet minimum qualifications: high school diploma or GED and four years of directly related work experience. Or completion of a two-year Administrative Support/Office Management vocational program or post-secondary curriculum and two years of directly-related work experience. One year of lead worker or supervisory experience. Other combinations of related education and experience may be considered on a case-by-case basis.

Preferred: knowledge of Child and Family Services Division policies and procedures. Knowledge of the Department of Public Health and Human Services' computerized information management systems. Knowledge of the Statewide Accounting, Budgeting and Human Resources system (SABHRS).

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position. Cover Letter, Resume, References Supplemental Question:
How has your education and/or work experience prepared you to be successful at this job? Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Salary: $28.55 Hourly

Telework Eligibility:
Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings: 1

Employee Status:
Regular

Schedule:

Full-Time

Job Type: Standard

Shift: Day Job

Travel:
Yes, 25 % of the Time

Primary

Location:

Helena

Agency:
Department of Public Health & Human Services

Union: 000 - None