Medical Support Assistant - MT

Overview

Jamison Professional Services, Inc. ("Jamison") is seeking a qualified Medical Support Assistant (MSA) to provide scheduling, reception, and administrative support to Veterans in accordance with VA guidelines.

Job Title:

Medical Support Assistant;
Locations:
Helena and Ft. Harrison, MT.

• High School education or GED equivalent
• Oral and written proficiency in English
• Knowledge of Microsoft Office (Microsoft Windows, Word, PowerPoint, Excel, Teams, Access)
• Type at least 50 WPM
• Health or physical disability restrictions that do not interfere with performance of duties must not exist
• Basic medical terminology knowledge
• Minimum 6 months of customer service experience in a similar setting
• Strong communication, customer service, and organizational skills
• Experience with appointment scheduling, medical records, or healthcare support preferred
• Ability to work independently and as part of a team

• Schedule and coordinate appointments in line with VA guidelines
• Collaborate with schedulers, receptionists, and providers to ensure excellent patient communication and service
• Validate and update patient demographic information
• Process and manage records in VA systems (CPRS, VistA, HSRM, PPMS)
• Assist with Veteran care coordination with community providers
• Use Microsoft Office (Excel, Word, Outlook, Teams) daily
• Provide outstanding customer service to Veterans, families, staff, and providers
• Perform other administrative duties as assigned

Clinic

Hours:

Monday – Friday, 8:00am – 4:30pm, excluding federal holidays; contractor personnel will work an 8-hour shift within the defined business hours. Primary place of performance:
Ft. Harrison and Helena, MT.

Hourly Rate: $21.02 + Benefits. Clearance Level

Required:

Must pass a Federal Background check. Employment is contingent upon approval of security clearance.

All applications must be submitted through our application system at:

Jamison Corporate Overview:
Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE). Jamison offers a wide range of employment opportunities and adheres to equal employment opportunity requirements. Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.