Sr Lead Pricing Operations Analyst

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Senior Lead Pricing Operations Analyst will play a critical role in enabling Lumens’ North Star pricing architecture. This position focuses on gathering and coordinating IT requirements, ensuring that quoting systems fully support our monetization ambitions. The analyst will synthesize data, build business cases, and make recommendations. They will collaborate across pricing, product, and marketing teams to deliver scalable, efficient, and AI‑enhanced solutions.

• Requirements Gathering & Recommendations:

  Collect and document IT requirements for pricing architecture initiatives.

  Build business cases based on requirements and recommend best course of action.

  Serve as a liaison between pricing, product, marketing, and IT teams.

• Quoting System Enablement:

  Ensure quoting systems are designed to support monetization goals.

  Drive improvements in speed, precision, and user experience through AI‑driven enhancements.

• Workflow Integration:

  Assist in integrating pricing and quoting workflows into  for accuracy, efficiency, and scalability.

  Lead investigation and validation of financial data and modeling.

• Innovation & Continuous Improvement:

  Identify opportunities for AI‑driven enhancements across quoting tools.

  Lead initiatives that improve operational efficiency and customer experience.

• Pricing Workflow Governance

  Ensures all approval processes and governance processes are designed in an automated fashion.

• Qualifications:

  Bachelor’s degree in Business, IT, or related field (or equivalent experience). MBA preferred. 6+ years of relevant experience in pricing, product, or technical analyst role.

  3+ years of telecom experience and familiarity with telecom products.

  Familiarity with  and enterprise workflow integration.

  Experience with AI tools or data‑driven process improvements is a plus.

  Excellent communication and cross‑functional collaboration skills.

• Preferred
  
  Skills:
  
  

  Project coordination experience in pricing or product development environments.

  Analytical mindset with attention to detail.

  Ability to manage multiple priorities in a fast‑paced setting.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 - $141,047 in these states: AL AR AZ FL GA IA  KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI

$116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process.

Benefits ()

Bonus Structure

#LI-Remote

Requisition #: 341502

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (). Job‑related concerns identified during the background screening may disqualify you from the new position or your current role.

Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for…