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Business Analyst

Health Plan Product Lead — CCaaS & Omnichannel Strategy

Job in Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: Highmark Health
Full Time position
Listed on 2026-08-09
Job specializations:
  • Business
    Business Analyst
Salary/Wage Range or Industry Benchmark: 102700 - 164600 USD Yearly USD 102700.00 164600.00 YEAR
Job Description & How to Apply Below
Highmark Health is seeking a Product Manager to oversee the product management lifecycle for its contact center ecosystem. This role involves managing strategic alignment, developing multi-year roadmaps, and enhancing customer service through contact center tools. Candidates should have a Bachelor's in Business Administration, five years of product experience, and a strong background in Agile methodologies. The role is office-based in Helena, Montana, with a pay range between $102,700 and $164,600.
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