Compliance Investigator

Job Description - Compliance Investigator )

Help protect the rights and well-being of Montana’s workers, employers, and communities through meaningful public service. At the Montana Department of Labor and Industry, the work is grounded in people, purpose, and the impact made every day across the state. The department offers flexible schedules, casual dress, training opportunities, and room for professional growth in an open, supportive, and collaborative work environment.

This opportunity is well suited for candidates who are energized by investigative work, public service, problem solving, and helping others navigate complex requirements.

MISSION STATEMENT:

Empowering all Montanans through work and opportunity.

It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLIhere.

POSITION OVERVIEW:

This position conducts investigations into alleged violations involving Wage and Hour, Prevailing Wage, Workers’ Compensation, and Independent Contractor programs. The role gathers facts and evidence, interprets documentation, analyzes records, and prepares investigative reports with findings, assessments, and fines when supported by the facts and applicable requirements. The position also provides customer service to workers, employers, attorneys, hiring agents, and other stakeholders by responding to questions and explaining program requirements and processes.

In addition, this role supports the section manager with workload metrics, outcome tracking, and reporting that inform operational improvements. Wage claim and labor standards functions in Montana include claim intake, supporting documentation review, communication with workers and employers, and compliance-oriented follow-up.

WHAT’S IN IT FOR YOU:

• Serve Montana communities: Contribute to work that helps protect employee rights, supports fair business practices, and strengthens lawful workplaces across the state. Montana’s labor standards functions are designed to support both worker protections and employer compliance.
• Build investigative expertise: Develop and strengthen skills in fact-finding, documentation review, analysis, interviewing, and report writing in a role with real public impact. Wage and hour investigation standards emphasize applying legal provisions to specific facts, reviewing records, and drawing supported conclusions.
• Grow professionally: Gain experience in compliance, regulatory interpretation, customer service, and public-sector operations while working in an environment that values learning and development. The hiring language provided for this posting also emphasizes training opportunities, flexible schedules, and room for professional growth.
• Use transferable skills: Bring experience from investigations, compliance, customer service, legal support, HR, auditing, or operations and apply it in a mission-driven setting that values judgment and practical problem solving. OPM’s wage-and-hour investigation standard recognizes qualifying experience from compliance, audits, records review, policy application, and related operational work.
• Work in a supportive culture: Join an open, collaborative, and service-focused team environment that values professionalism, communication, and shared success. The source language for this announcement emphasizes a supportive and collaborative workplace.
• Strengthen public service impact: Help improve how work is tracked, measured, and delivered by contributing to reporting, trends analysis, and process improvement efforts that support stronger program outcomes. The position overview provided by the manager includes assistance with workload statistics and outcomes reporting.

ESSENTIAL FUNCTIONS:

• Explain processes and requirements: Guides parties through investigative procedures, timelines, legal standards, and possible outcomes so they understand their rights and responsibilities. Explains and clarifies Montana’s wage claim process, required documentation, claim details, and department follow-up, reinforcing the need for clear process communication.
• Provide compliance guidance: Respon…