Facilities Support Specialist

** About the Job:

Montana State Fund (MSF) is seeking a Facilities Support Specialist who will help ensure our work environments remain safe, functional, and responsive to the needs of the people we serve. In this role, you will support core building access and security, facility operations, fleet management, and supply coordination, contributing directly to the smooth daily functioning of MSF's building operations.

As an integral partner within our facilities team, you will apply technical knowledge, sound judgment, and strong customer-centered practices to keep essential systems running and support employees across the organization. This position blends hands-on maintenance work, operational coordination, and problem-solving, offering a unique opportunity to support both day-to-day facility needs and the long-term reliability of our physical spaces.

You will collaborate closely with the Facilities Coordinator, internal teams, and external vendors to triage and resolve facility requests, maintain building access systems, coordinate fleet operations, and manage critical supplies. The successful candidate brings initiative, clear communication, and a commitment to maintaining environments that allow MSF employees to work safely, comfortably, and efficiently.

• Access and Security Support: Conduct daily access control system checks, manage employee credentialing, update access permissions, and issue badge replacements. Troubleshoot security software issues in coordination with IT and monitor and report out on security and access information. Support the building emergency response team and fulfill security escalation protocols using appropriate discretion.
• Maintenance Queue and Facility Support: In partnership with the Facilities Coordinator, triage, assign, and track facility work requests. Directly resolve maintenance requests and assist with room, furniture, and event setups. Troubleshoots mechanical, HVAC, lighting, electrical and other issues/problems. Execute planned capital projects, conduct preventative maintenance and repairs, and assist with urgent/emergency facility responses. Understands and utilizes blueprints, repair manuals, and parts catalogs as necessary in the course of daily work.
  
  Collaborate with contracted vendors managing active service contracts.
• Fleet Management and Support: Coordinate pool vehicle reservations, schedule routine maintenance, and maintain vehicle tracking logs. Administer parking access and vehicle registration within the parking system. Assist with fleet purchasing, vendor coordination, accident reporting, and user support. Coordinate fleet distribution and pick up/drop off vehicles.
• Supply Coordination and Inventory: Manage office and facility supply inventory, physical tracking, receiving, and internal distribution. Handle ordering through specialized systems (eMACs), ensuring critical mail/office inventory never lapses. Perform monthly supply budget oversight, expense approvals, and tracking. Order specialized equipment and assist with desk setups and chair adjustments.

To find success and satisfaction in this role, candidates will possess the following traits:

• A facilities professional who thrives in active, hands‑on environments and is energized by keeping systems organized, functional, and responsive.
• Skilled at troubleshooting a wide range of building, equipment, and operational issues, approaching challenges with curiosity, practical reasoning, and a solutions‑focused mindset.
• Attentive to detail, with an ability to track multiple requests, maintain accurate records, and manage time effectively in a dynamic setting.
• A collaborative partner who communicates clearly, builds positive working…